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Business Development and / or Operations Analyst

Recommend.my
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RM 2000 - RM 4000

Phileo Damansara

Full-Time

Job Description

The Business Development and / or Operations Analyst role works to ensure that all customers coming to Recommend.my to seek services gets matched with service professionals that are right for them, and will deliver them good quality, prices, service and according to timeline.

Key responsibilities
  • Business Development
  • Understand the requirements for pros based on category of service or area, and sign-up, on-board and verify these service professionals
  • Help service professionals to quote and win customers, advise them on strategies and what works well, and grow their company
  • Generate a constant flow of credit purchases from these service professionals 

  • Operations
  • Ensure that each customer gets sufficient quotes and responses that satisfy them, at the right price levels
  • Balance supply and demand at all times of the week, for each category and location that we operate in
  • Deliver superior customer service - make customers think “wow, my day feels a lot better after dealing with Recommend.my staff” 

Job Requirements

Hard skills
  • Microsoft Excel, Word and Powerpoint. Google Sheets, Doc and Slides.
  • Basic planning and analytics

Soft skills
  • Ability to understand what people want and find a way to deliver that sustainable
  • Be able to work well in a team, listen well to ideas, and have a sense of whether things will work or not
  • Work hard and play hard 

Company Benefits

Pantry

Unlimited snacks and refills (we love food).

Company Laptop

Company laptop will be provided

Parking

Monthly season parking


Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 7 Years of Experience

Job Specialisation

Sales


Company Profile

Recommend.my-logo-image

Recommend.my

Recommend.my (formerly RecomN.com) is Malaysia’s #1 platform for Home Maintenance and Home Improvement services. We are passionate about helping people build and maintain their homes in the most stress-free and safe manner - people come to us to get inspirations, view the top service pros in their areas, get quotations, hire services and pay online securely to get their job insured. Apart from Home Services, we also have Weddings, Events, Lifestyle categories as well. 

To date, we have helped hundreds of thousands of customers find services, and also connect people to nearly 10,000 Pros in Malaysia.

Recommend.my is part of the Recommend Group of companies, that also runs Sejasa.com (Indonesia’s leading Home Services platform). We are partnered with Grab in Indonesia as "Clean & Fix" in the Grab mobile app.

Recommend Group was founded in 2014 by Jes Min Lua (an ex-consultant from Bain & Company), Alex Tan (from Avanade and Ying Communications) and Anthony Eka Wijaya (from Rocket Internet).

company-logo-image

Business Development and / or Operations Analyst

Recommend.my

RM 2000 - RM 4000

Phileo Damansara

Full-Time

This job is no longer available