IT Support

Qube Apps Solutions Sdn Bhd

AI-generated summary

beta

Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.

RM 2000 - RM 2500

Kepong

Full-Time

Job Description

Software solution project implementation

· Onsite installation hardware and software.

· System study, training and ad-hoc training manual preparation.

· Manage customer issue and feedback during implementation.

· Assist sales consultant during pre-sales stage on technical enquiry.

· Internal Software Solution Release

· Testing with client database and operation scenario.

· Organize hardware training for internal staff and external dealer.

· Report issue to Application Support and constant follow up new version.

Helpdesk and Daily Job

· Troubleshoot and respond to client based on the ticket assigned.

· Schedule standby during non-office hour by rotation.

· Monitor external vendor helpdesk remote login.

· In house internal support issue, hardware repairing and testing.

· Hardware preparation and verification for system implementation.

· Hardware warranty verification.

· Testing and diagnosing hardware and network issue onsite and online support.

· Preparing and update customer image data for implementations.

· Front POS training during implementations.

· Deliver hardware to customer side.

Reporting update upon job completion. Escalate to superior if job beyond capability

Job Requirements

Degree / Diploma in Computer Science / Information Technology or equivalent.

Good experience with Windows Server / 10, SQL Server, MySQL, TeamViewer.
Good experience with third party retail solution – POS system, other payment and retail front solutions.
Have experience with SAP, ERP, PHP, Perl, Linux or similar software is a plus.
Two (2) year experience in IT Support / Application Development / Maintenance / Solution Delivery field.
Knowledge of subscription based applications such as Web Portals, Mobile Applications and Content Management.
Understand current web development standards, software development paradigms, and design patterns.
Knowledge of AngularJS, NodeJS, JavaScript, Web Services, XML, JSON, HTML/HTML5, CSS3, jQuery, and MYSQL.
Understand technical implementation of Web and Mobile Applications, Design and Front End Technologies.
Knowledge of leading UI technical implementation in web technology.

Company Benefits

Medical Benefits

We provide medical benefits including dental, optical and health screening.

Performance Incentives

Work double and we pay you double, hard work pays!

Global Exposure

A great opportunity to meet and mingle with people from all around the world!

Team Building

We have team building sessions every year to relax and enhance social relations.

Sports Activities

Stay healthy by joining us for regular sport activities. Have access to the gym to stay fit!

Full Fridge

We never let you go hungry! Work with a full stomach.

Grooming Allowances

We take care of your looks, make sure you are ready to shine!

Charity Activities

Participate in charities to contribute back to our society.

Company Trip

Fly and learn about other cultures with us, we take you to places that you will never forget!

Travel Allowances

Staff members are given fixed travel allowances so they can get to work happily!

Insurance Coverage

Confirmed staff are secured with personal accident insurance and medical card of coverage.

Yearly Bonus

Company share rewards as appreciation tokens for their staff's hard work.

Additional Info

Company Activity

Last active - 1 week ago

Experience Level

1 - 3 Years of Experience

Job Specialisation

General IT, Pre-Sales / IT Business Analyst / Business Intelligence, System & IT Helpdesk / Database Administrator

Company Profile

Qube Apps Solutions Sdn Bhd

Qube Apps Solutions Sdn. Bhd. is a software solutions company that specializes in providing excellence in software customizations, POS system implementations, retail chain management consultancy, as well as hardware and software integrations. We offer technologies and solutions that will streamline and improve business operations across a variety of industries, from retail to logistics, education, manufacturing, hospitalities and more.

From humble beginnings established in 2012 at our HQ in Desa Aman Puri, Kepong, we have 12 years of experience under our belt and now our services span across 16 countries worldwide. Our R&D Center is located at an MSC building in Imazium, Damansara Uptown and currently, there are over 100,000 active devices by our solutions, handling millions of transactions worldwide on a daily basis. But even with all our achievements thus far, we are far from being satisfied. Our ultimate goal is to empower businesses for a digital tomorrow!

IT Support

Qube Apps Solutions Sdn Bhd

RM 2000 - RM 2500

Kepong

Full-Time

This job is no longer available