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Application Support Specialist

Information technology
Full-time
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Kuala Lumpur/TTDI, Kuala Lumpur

About The Job

  • You will assist in customer solution analysis, solution effort estimate, delivery, specifications & customer interface from a solution perspective.
  • You will be required to participate in solution deployment including installation, configuration and customisation of products. You will be required to develop script as part of deployment activities.
  • You are expected to coordinate the planning and execution activities with delivery, product and development team, within scope of your solution responsibility from pre sales to completion of project/enhancement/change request/issues resolution.
  • You will be involved in secure the technical functionality and quality of delivery in customer projects with close cooperation with the product development units.
  • You will be responsible in solving delivery issues, as well as handling change requests and the impact of change requests for delivered offers and/or ordered deliveries from a solutions’ perspective.
  • You will be required to work with customers to identify applications & services problems and advising on the solution.
  • You will be working with project manager and business consultant to resolve customer issue on-site when need arises.
  • You will be monitor and analyse PracBiz application platform performance internally or application deployed at customer environments, carry out proactive intervening actions if necessary.

Job Requirements

  • Conversant with Solaris, Linux, Windows, Java as well as Application/Web servers such as JBoss, Tomcat, Weblogic, Oracle Application Server, Oracle Web Server, Apache HTTPD etc.
  • Experience in IP network design and standard network protocols.
  • Possess working knowledge and troubleshooting ability of database engine such as Oracle, DB2, MS SQL, MySQL, PostgreSQL.
  • Familiarity with the following protocols, SFTP, XML, Schematron, HTTP, LDAP, Web services.
  • Proficiency in programming language, framework, UI technology such as Java, JavaScript, Bash, Ruby, Struts, SpringMVC, jQuery, Dojo, HTML5, CSS.

Our Culture

SOLUTION PROVIDER FOR FSI

WHY JOIN US?

We aspire to create a new ecosystem that cultivates a productive workplace by providing a network of suppliers to help businesses be more efficient and focused on what is important to them. The company envisions a future where they will be able to create great efficient workplaces with a work happy culture. The office platform in southeast Asia.

Being a team, we are working in a very dynamic environment and advocate creating a great workplace. 
 
Joining the PracBiz family, we are a bunch of fun filled team. Working together and moving towards a shared vision of building a growing companies and its people !!!!  

SUPPLY CHAIN SOLUTION PARTNER

PracBiz is an early adopter and leading business-to-business (B2B) supply chain solutions provider to financial institutions in Malaysia and Singapore since 2003. We are regionally present in 3 countries, ie. Malaysia, Singapore and China. 
Whilst we continue to support our IT Solutions business, we have over the years strategically evolved our business model from being a pure technology solutions provider to now being a partner to the fast moving consumer goods retail industry, by way of owning and operating a Digital Supply Chain Eco-system called “PBX”. 
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