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Application Support Specialist

Information technology
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Kuala Lumpur/TTDI, Kuala Lumpur

About The Job

  • You will assist in customer solution analysis, solution effort estimate, delivery, specifications & customer interface from a solution perspective.
  • You will be required to participate in solution deployment including installation, configuration and customisation of products. You will be required to develop script as part of deployment activities.
  • You are expected to coordinate the planning and execution activities with delivery, product and development team, within scope of your solution responsibility from pre sales to completion of project/enhancement/change request/issues resolution.
  • You will be involved in secure the technical functionality and quality of delivery in customer projects with close cooperation with the product development units.
  • You will be responsible in solving delivery issues, as well as handling change requests and the impact of change requests for delivered offers and/or ordered deliveries from a solutions’ perspective.
  • You will be required to work with customers to identify applications & services problems and advising on the solution.
  • You will be working with project manager and business consultant to resolve customer issue on-site when need arises.
  • You will be monitor and analyse PracBiz application platform performance internally or application deployed at customer environments, carry out proactive intervening actions if necessary.

Job Requirements

  • Conversant with Solaris, Linux, Windows, Java as well as Application/Web servers such as JBoss, Tomcat, Weblogic, Oracle Application Server, Oracle Web Server, Apache HTTPD etc.
  • Experience in IP network design and standard network protocols.
  • Possess working knowledge and troubleshooting ability of database engine such as Oracle, DB2, MS SQL, MySQL, PostgreSQL.
  • Familiarity with the following protocols, SFTP, XML, Schematron, HTTP, LDAP, Web services.
  • Proficiency in programming language, framework, UI technology such as Java, JavaScript, Bash, Ruby, Struts, SpringMVC, jQuery, Dojo, HTML5, CSS.

Our Culture



We aspire to create a new ecosystem that cultivates a productive workplace by providing a network of suppliers to help businesses be more efficient and focused on what is important to them. The company envisions a future where they will be able to create great efficient workplaces with a work happy culture. The office platform in southeast Asia.

Being a team, we are working in a very dynamic environment and advocate creating a great workplace. 
Joining the PracBiz family, we are a bunch of fun filled team. Working together and moving towards a shared vision of building a growing companies and its people !!!!  


PracBiz is an early adopter and leading business-to-business (B2B) supply chain solutions provider to financial institutions in Malaysia and Singapore since 2003. We are regionally present in 3 countries, ie. Malaysia, Singapore and China. 
Whilst we continue to support our IT Solutions business, we have over the years strategically evolved our business model from being a pure technology solutions provider to now being a partner to the fast moving consumer goods retail industry, by way of owning and operating a Digital Supply Chain Eco-system called “PBX”.