CompaniesJobsFor Employers

Senior Customer Service

Please log in to view salary
Petaling Jaya, Selangor

About The Job

  • Deal directly with customers via live chat, calls, emails and social media
  • Handle customers' general inquiries, complaints, comments, feedbacks, issues, problems or other raising matter related to company's products
  • Any other duties as assigned by immediate superior 

Job Requirements

  • Preferably experienced in customer service line
  • A diploma/degree holder in any related field
  • Good computer skills; typing and use of Microsoft Office softwares
  • Able to speak in Bahasa Malaysia and English fluently
  • Additional language(s) would be an advantage
  • Able to work in Changkat Bandar Utama, Damansara 

Our Culture


The team is made up of more than 30 passionate people (From 10 nationalities!) that aim to bring the efficiency of cloud HR to Malaysian businesses. We're looking for passionate individuals who are looking to build a company from the ground-up - in Malaysia and potentially beyond that.


PayrollPanda is Malaysia’s leading HR cloud-based platform that enables SMEs to increase HR productivity. Features include payroll, leave management, timesheets and more. PayrollPanda is part of LaunchPad, a venture builder that identifies and maximises tech-related opportunities. Our HQ is in Kuala Lumpur, Malaysia.