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Customer Onboarding Specialist

PayrollPanda
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RM 2500 - RM 3000

Petaling Jaya

Full-Time

Job Description

  • Assist, implement, and support customers at key moments in their payroll and HR onboarding experience
  • Complete new PayrollPanda account setup on behalf of the customer and serve as their go-to person during the onboarding process
  • Work closely with the sales team to ensure a smooth transition and onboarding experience for new customers
  • Understand customer pain points and work with the product and sales team to simplify and automate existing processes


Job Requirements

  • 0-2 years of experience in a client facing role (Fresh graduates are encouraged to apply)
  • Candidates who are well-versed in Mandarin would be highly considered!
  • Excellent written and verbal communication skills
  • High attention to detail, structured with a desire to learn and succeed
  • Available to start work within 1 month (preferred)
  • Must be fluent in English and Malay
  • Comfortable with numbers and payroll is a plus


Company Benefits

Working Remotely

A flexible work environment. Although we have an office space, we want you to be as productive as you can be. Work from anywhere you prefer!

Equity

A chance to receive share / equity as a reward because we do appreciate your hard work & efforts!

International Team

A platform to learn and work with a lean, experienced INTERNATIONAL team who started and grew multiple tech startups ;) Isn't that cool?!

Medical and Dental Benefits

Don't worry, you will be covered ;)

Free Parking

Still paying season pass...? Pay no more as you won't be charged ;)


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

0 - 7 Years of Experience

Job Specialisation

Customer Service, General Sales, Key Account / Relationship Management


Company Profile

PayrollPanda-logo-image

PayrollPanda

We’re a scale-up in the Workforce Management space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries.

We launched PayrollPanda.my and Jibble.io in 2016 and 2017 respectively. PayrollPanda has become Malaysia’s leading cloud payroll software, and Jibble an award-winning time clock solution, each with thousands of paying customers.



company-logo-image

Customer Onboarding Specialist

PayrollPanda

RM 2500 - RM 3000

Petaling Jaya

Full-Time

This job is no longer available