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Client Servicing Executive (AE)

Operations and admin
Full-time
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Bandar Damansara Perdana, Selangor

About The Job

  • Dealing with all aspects of commercial client communication and undertaking all actions and follow up. Liaising with internal teams and external partners to ensure the business consistently delivers the highest possible service to clients.
  • Demonstrating a high-level understanding of client expectations and ensuring that these are in line with the technical requirements of ongoing projects. Liaising with Project Manager to work on client delivery as well as upcoming opportunities.
  • Liaise with clients on an everyday basis, be it over the telephone or meeting in person.
  • Handle all aspects of paperwork, proposals and follow-ups in daily job tasks.
  • Take brief, notes and feedback from clients and internal teams.
  • Effectively present agency’s work to clients and sell ideas / concepts.
  • Help develop, implement and improve work processes to increase work efficiency.
  • Deal with media and other third parties such as printers, media owners, event suppliers and colour separators.
  • Handle various aspects of event management. 
  • Handle ad-hoc tasks assigned by superiors / management from time to time.

Job Requirements

  • Candidate must process at least a Diploma, Advanced / Higher / Graduate Diploma / Professional Degree, Marketing, Advertising / Media, Mass Communications or equivalent.
  • Required skill(s) : Other skill are added advantage, MS Excel, MS Powerpoint, MS Word.
  • At least 2 years of working experience in the related field is required for this position. 
  • Applicants must be willing to work in Bandar Damansara Perdana.
  • Willing to travel for business related in Klang Valley, outstation or overseas when appointed by superior / management.

Our Culture

OUR CULTURE

We pick on brains and feed on creativity. Honestly, this is what we do, every day. 
 
We work together not just as a team, but also as a family. Office is like a home to us, where our daily hustle is juiced up with positive vibe, laughter, random chats and playful witticism. 
 
We pride ourselves on open feedback and transparent communication, and this is something we’ve built over time with our close relationships and open office layout where everyone sits closely together.
 
Screw bureaucracy and singular task jobs. We believe everyone matters and we make sure all team members are given equal opportunities to share, learn, grow and produce impactful work or decisions.
 
We love eating, 24/7 - breakfast, lunch, tea time, dinner, outings and especially during brainstorm sessions. Snacks are essential to our creative juice, which is why our fridge is always fully stocked with food.  
 
Most importantly, we fight together, we succeed together, we accomplish big things together and no matter what we always have each other’s back. 


ABOUT US

We are a team of people born and bred in the land of creativity. 

We are that someone. We are your reality check. We are a group of people passionate about making YOUR things work for YOUR CONSUMERS. And we truly understand this because we’re not only experienced in the theory perspective, but also are consumers ourselves.

We focus on what matters most-Advertising & Promotions, Branding, Marketing Communication, Event Management, Digital/Online Media Management, Video Production and the list goes on. You name it, we do it. 

Because we are the people who believe that CONNECTION MAKES THE DIFFERENCE.

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