Job Description

• Manage shipping documentation formalities to ensure absolute accuracy and compliance
• Process bookings and executes pertinent orders
• Responsible for maintaining timely tracking status accuracy
• Sourcing and qualifying contractors and direct negotiation with carriers for competitive pricing
• Communicate with overseas office / agents / shipping line / clients
• Attend to all clients’ inquiries via telephone or email and to response timely and accurately to their queries
• Responsive to internal and external customers’ call for duty, addressing concerns and offer solutions
• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval
• Perform other duties as assigned

Job Requirements

• Mandarin Speaking required to liaise with Mandarin speaking customers
• Able to speak and communicated in English and Mandarin.
• No experience required, willing to learn and accept new challenge.
• Fresh graduate are encourage to apply. Offered internship as well.
• Proficiency in MS office
• Meticulous, good interpersonal skills, excellent verbal and written communication skills, team player with positive work attitudes
• Able to work in fast paced environment with high stress tolerance

Skills

Additional Info