Young IT Professionals, Service Operations
Orsted Malaysia
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Undisclosed
Bangsar South
Full-Time
Job Description
Join us in this role where you’ll work with technical support while developing even further after your graduation. You’ll work in our international IT department, have a mentor and be part of the Young IT Professionals Programme. Within the programme, you’ll have the opportunity to specialise in your IT area of interest.
The Young IT ProfessionalsProgramme
We want to create a strong pipeline of talented and ambitious young employees and ensure a more diverse IT talent pipeline for the future. The Young IT Professional Programme is an 18-month programme with two rotations and an individual development plan tailored to you. When the programme ends, you’ll be offered a permanent position in our IT organisation.
You’ll start in Services Operations that counts more than 700 skilled and dedicated colleagues, working closely together with the different business units across Northern Europe, USA and Asia. You’ll be responsible for providing first and second level technical support and guidance to users. Thereafter, you’ll rotate to a different role within Infrastructure Management & Service Operationsbased on your preference.
You’ll play an important role in:
- providing phone support concerning IT infrastructure and applications
- solving first and secondlevel incidents and service requests
- ensuring that calls are recorded, solutions are communicated, and tasks are closed
- ensuring that calls not solved by Service Desk are forwarded to the correct groups
- advising, supporting and inspiring users in their daily use of our IT systems.
Job Requirements
Your competencies include that you:
- have an IT bachelor’s degree or higher
- have good knowledge of Windows 8/10, MS AD, Office 2016, Office 365 and Citrix/VPN
- speak and write English fluently
- preferably have knowledge of ITIL
- preferably speak and write Mandarin.
Join a world leader in green energy
Ørsted is a global leader in offshore wind energy and ranked the world’s most sustainable energy company. To be a frontrunner, we invest significantly in employee development and from the moment you join us, we’ll support your personal and professional growth. Here, you’ll get the opportunities that will unleash your full potential, and you’ll experience a collaborative, diverse, and dynamic work environment.
Shape the future with us
Send your application to us as soon as possible and no later than 17 September 2020, as we’ll be conducting interviews on a continuous basis.
Please don’t hesitate to contact Sugumar Subramaniam, Team Lead, by telephone on +60392124256 if you’d like to know more about the position.
You’ll be part of a shift rotation, mornings or evenings in a 12-hour based rotation all year around.
Company Benefits
Flexible working conditions
We support our colleagues with flexible working arrangements wherever possible. This may include the flexibility to work from home, leave early etc.
Medical Insurance and REM
We provide an extensive benefit package incl. medical insurance for employees and their families, and reimbursement of Extended Medicals (REM).
Family friendly benefits
We offer competitive maternity and paternity cover incl. childbirth allowance.
Special Recognition Award
Each year, our Special Recognition Award is awarded to those who take on, deliver, or support their team members beyond expectations.
Multicultural office with 17+ nationalities
Boasting a diverse team from 17+ nationalities, we foster an open, supportive, and inclusive working culture where you'll feel welcome from day one.
Attractive pay and pension
We want to provide our employees with attractive pay and pension conditions so you can feel secure and take care of yourself and your family.
Additional Info
Experience Level
#NoExperienceNeeded
Job Specialisation
General IT
Company Profile
Orsted Malaysia
At Ørsted, we’re not only transforming the way the world is powered – we’re leading the global green energy transition.
To be a frontrunner, we invest significantly in employee development, and from the moment you join us, we’ll support your personal and professional growth. You’ll get opportunities that will unleash your potential, and you’ll experience a collaborative, diverse, and dynamic work environment.
We’re more than 6,400 employees worldwide, and we’re growing globally. Join us at the forefront of the green energy transition.
Join our global centre of excellence in Kuala Lumpur
Are you a professional with a global mindset and a background in IT, QHSE, Finance, HR, or Communications? Join our Malaysian base in Kuala Lumpur, and you’ll find a skilled international team working on challenging tasks to lead the global green energy transition.
Operating since 2010, our Malaysian office has grown from a small team of three software developers to a hub of more than 240 colleagues with a broad scope across the global organisation. Still predominantly specialising in IT and digital services, we work closely with our colleagues in Denmark and Northern Europe to create pioneering IT solutions, supporting BioEnergy, Offshore, Group, and Business Services.
Let’s create a world that runs entirely on green energy
Ørsted is leading the way on climate action by developing, constructing, and operating offshore and onshore wind farms, solar farms, energy storage facilities, and bioenergy plants. We built the world’s first offshore wind farm and have broken the record for the world’s largest several times over. We’ve entirely transitioned our business from fossil fuels to renewable energy. Today we’re ranked the world’s most sustainable energy company, a position we’ve proudly held for three years running.
This would never have been possible without the knowledge and enthusiasm of our people – Ørsted’s most important asset for future growth.
Young IT Professionals, Service Operations
Orsted MalaysiaUndisclosed
Bangsar South
Full-Time
This job is no longer available