Customer Service Coordinator

Myra

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RM 2500 - RM 2700

Salak Tinggi

Full-Time

Job Description

Attend to all enquiries from multiple channels and ensure correct information is provided to all customers
Provide administrative support such as data entry and receipt issuing.
Monitor and effectively maintain customer contact from the first point of contact until the end.
Maintain database of FAQ’s based on daily questions asked.
Ensure that all information/updates are followed up and updated accordingly in the provided system within the stipulated SLA

Job Requirements

Preferably 2 years of Customer Service/Corporate Communications background
Highly proficient in spoken and written English & Bahasa Malaysia.
Able to communicate effectively and professionally
Advanced analytical, problem-solving & negotiation skills
Tech-Savvy & Familiar with G-Suite (Google Sheets, Google Docs)

Company Benefits

IKEA WFH Furniture

Supporting our Myra Fam to create conducive work environments in the office & at home!

Fashion

Myra-friendly work outfit based on job requirements from Uniqlo, H&M, & Cotton On! E.g. shirt; slacks; socks;

Education

Content that contributes to the development of employees and / or their children E.g. Books; Online Courses;

Fitness

Membership in a club, fitness center or fitness program to improve health and well-being E.g. Gym membership; Class Pass;

Medical

Insurance; vaccinations; health-checks; dental; optical fees (excluding sunglasses); etc.

Technology

Claim for Computer and / or technological accessories that help to improve productivity & efficiency at work

Additional Info

Company Activity

Last active - few days ago

Experience Level

1 - 7 Years of Experience

Job Specialisation

Customer Service

Company Profile

Myra

Experienced in Functionality

To put it generally, MYRA (OIB) is a property developer that has been around for over 30+ years with the aim of creating functional houses for everyone.

But, that's not all we are.

Unlike Your Average Developer

Here at MYRA (OIB), we do property a little different. Here, we look beyond the sales numbers and the formulas that rake in results. For us, it's about the meaning and relationships that we build and foster doing what we do. Here, we believe a home shouldn't just be for the select few, we believe that a home should be for all.

Our team is young, ambitious, & hungry. We believe in doing the best one can do. We believe in the art of creating something both meaningful & functional. We believe that with the right tools and trust, anyone can achieve what they sought out for.

What Drives Us

Our purpose & our mission is to make home-buying both an exciting process and an easy experience because we know what purchasing a home means to a person.

If you think you'd like to be part of something different, then we would love to hear from you!

Customer Service Coordinator

Myra

RM 2500 - RM 2700

Salak Tinggi

Full-Time

This job is no longer available