Online Consultant Specialist

OPPO by JIE Business Sdn Bhd

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RM 2500 - RM 3500

Petaling Jaya

Full-Time

Job Description

Job Descriptions:

● To provide live time support to customer online with positive, empathetic and professional attitude.

● To acknowledge and resolve each customer inquiries and ensure all questions are well attended.

● To learn to use database systems and technology to deliver great customer care.

● To perform cross-sales online to existing customers and sales calls to targeted potential customers.

● To ensure effective and timely follow-up as promised to customers.

● To prepare key performance reports.

Job Requirements

Job Requirements:
● Candidates must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
● Minimum 1 year of experience in any Customer Service or related field.
● Any sale experience is an added advantage.
● Able to prioritize customer inquiries and is detail oriented.
● This role might require working during weekend, public holiday and in shifts in the future.
● Able to work in fast-paced environment.
● Excellent command of Microsoft Office suite.
● Required language(s): English, Mandarin, Bahasa Malaysia.

Company Benefits

Medical Checkup

We provide Annual Medical Checkup

Gym Facilities

OPPO Staff have access to Gym Facility in OPPO Malaysia HQ

Optical & Dental Benefits

We provide optical and dental care benefits to employees

Medical Claim

OPPO Staff are entitled to medical claim.

Staff Purchase

OPPO Staff are entitled to staff purchase of OPPO products including smartphone & IOT products.

Company Overseas Trip

Our company will provide overseas trip to employees.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

1 - 3 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial

Company Profile

OPPO by JIE Business Sdn Bhd

Jie Business Sdn Bhd, established in 2014 is the authorized distributor of OPPO in Malaysia. OPPO, a technology company founded in 2004 in Guangdong; is one of the world’s top 5 smartphone brands and a world-leading smart device manufacturer and innovator. OPPO believes that technology is able to help one live everyday life better and stay connected to what matters most.

Today, we have a workforce of 1,450 employees from diverse backgrounds and ethnicities. And currently we are present throughout Malaysia with 17 My OPPO Space, 81 OPPO Experience Stores, 19 Customer Service Centres and 10 branch offices.

We are always on the look-out for motivated, energetic, inquisitive, and fun people to join us. We offer great career growth opportunities and encourage innovative ideas to support our corporate Vision and Mission.

Company Video: https://youtu.be/eSAP2YPrNCQ

Online Consultant Specialist

OPPO by JIE Business Sdn Bhd

RM 2500 - RM 3500

Petaling Jaya

Full-Time

This job is no longer available