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Customer Relationship Management Specialist

OPPO by JIE Business Sdn Bhd
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RM 3800 - RM 4500

Petaling Jaya

Full-Time

Job Description

  • To plan and deliver CRM strategies through mobile apps to retain existing customers and to increase app registration, 
  • To be responsible in churning and analyzing data of key measurement for next business action.
  • To maintain in-apps function and outlook at best condition from time-to-time.
  • To work with other departments on data optimization (Digital, MI and other data sources). 
  • To retain in-apps maintenance including banners, copywriting, contents and initiate for better results.

Job Requirements

  1. Candidates must possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Marketing or related field. 
  2. Minimum 2 to 3 years of experience in marketing, preferably in CRM or mobile apps field.
  3. Must possess basic knowledge of data analytics and have experience in mobile application maintenance. 
  4. Possess strong interpersonal, analytical, problem-solving, prioritization and conflict resolution skills.
  5. A cooperative team player with the ability to work independently. 
  6. Able to work in fast-paced environment. 
  7. Excellent command of Microsoft Office suite. 
  8. Required language(s): English, Mandarin, Bahasa Malaysia.

Company Benefits

Medical Checkup

We provide Annual Medical Checkup

Gym Facilities

OPPO Staff have access to Gym Facility in OPPO Malaysia HQ

Optical & Dental Benefits

We provide optical and dental care benefits to employees

Medical Claim

OPPO Staff are entitled to medical claim.

Staff Purchase

OPPO Staff are entitled to staff purchase of OPPO products including smartphone & IOT products.

Company Overseas Trip

Our company will provide overseas trip to employees.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

1 - 7 Years of Experience

Job Specialisation

Key Account / Relationship Management, Retail Sales, Telesales / Telemarketing


Company Profile

OPPO by JIE Business Sdn Bhd-logo-image

OPPO by JIE Business Sdn Bhd

Jie Business Sdn Bhd, established in 2014 is the authorized distributor of OPPO in Malaysia. OPPO, a technology company founded in 2004 in Guangdong; is one of the world’s top 5 smartphone brands and a world-leading smart device manufacturer and innovator. OPPO believes that technology is able to help one live everyday life better and stay connected to what matters most.

Today, we have a workforce of 1,450 employees from diverse backgrounds and ethnicities. And currently we are present throughout Malaysia with 17 My OPPO Space, 81 OPPO Experience Stores, 19 Customer Service Centres and 10 branch offices.

We are always on the look-out for motivated, energetic, inquisitive, and fun people to join us. We offer great career growth opportunities and encourage innovative ideas to support our corporate Vision and Mission.


Company Video: https://youtu.be/eSAP2YPrNCQ


company-logo-image

Customer Relationship Management Specialist

OPPO by JIE Business Sdn Bhd

RM 3800 - RM 4500

Petaling Jaya

Full-Time

This job is no longer available