Job Description

• Handle customer enquiry in a professional manner.
• Coordinate and facilitate the communication between top sales and key account dealers with the company.
• Maintain good relationship with existing customers.
• Liaise with finance department and dealers to ensure the payment is complete.
• Follow up with logistics and warehouse departments to resolve product delivery enquiry from dealers.
• Resolve complains of dealers and provide adequate resolutions.
• Undertake any tasks as assigned by manager from time to time.

Job Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• 2-3 years of working experience of Telemarketing, call center or customer service.
• Required language(s): English, Bahasa Malaysia, Chinese
• Proficiency in Microsoft Office includes Excel, Words and Power Point.
• Possess good communication skills, proactive and detail oriented.
• Confident in communicating via phone.
• Preferable can start work immediately.

Company Benefits

Additional Info