Logistics Operations Coordinator (KL, Malaysia)

Oddle Sdn Bhd

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RM 2000 - RM 3500

Oval Damansara

Full-Time

Job Description

Our Logistics team works with local and regional partners to provide a delivery service on top of our core solution. Logistics contributes to the ecosystem of Oddle's all-in-one solution and drive our merchants' stickiness and retention.

You will be part of a regional role working with our logistics partners to support our merchants in Malaysia, Singapore and Taiwan. If you take pride in delivering that top-notch customer service, this role is for you.

What you will do

Coordinate with our logistics partners to manage the deliveries for our merchants who are restaurants, advise merchants whenever necessary
Assist merchants in delivery amendments and cancellations
Provide merchants with delivery-related product support
Record delivery incidents and resolve them following guideline and compensation policy
Record delivery surcharges on-time periodically for Finance to bill merchants accordingly
Champion any other relevant feedback that might arise to internal teams to improve our process and service
Working locations can be flexible, able work remotely on weekends and when necessary

Job Requirements

What we're looking for

You are self-driven and passionate about helping merchants succeed
You are pretty tech savvy and able to manoeuvre around technical systems
You are organised and have a strong attention to detail
You take pride in your work quality with a customer service-oriented mindset
Good command of Mandarin as you will be working with Chinese-speaking merchants
You are open-minded and able to adapt in a fast-paced environment, and possess good attitude towards learning and improving
You are able to work on weekends/in shifts

If you are driven and looking for tremendous growth opportunities and want to grow with us, we would love to speak with you soon! Send us your application and we'll get back to you in a few days.

Company Benefits

Office

Awesome location with a great view!

Company Laptop

Now you can work from anywhere :)

Phone Allowance

Use the phone allowance to build great relationships with the team and our clients through communication

Car Allowance

Part of the sales team? Use the monthly car allowance to fuel your ride

Health Insurance

Your health will be taken care of

Pantry

Snacks provided to fuel yourself through the day

Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Supply Chain & Logistics

Company Profile

Oddle Sdn Bhd

Building a sustainable future for the F&B Industry
At the heart of Oddle is a passionate team across Asia, committed to supporting the F&B industry with results-oriented solutions.

Every year, 60% of restaurants fall off the market. New names get lost in the sea of competition. Customised solutions are too expensive. Cheap solutions are inadequate. Concerns on lowering operating costs make it harder for restuarants to reach the next tier of success.

Stay Ahead of the Game
To come out on top, restaurants must explore innovative ways to grow. Oddle’s mission is to enable every restaurant to take charge of their future through connecting with their best customers, via our omnichannel platform that gives maximum results.

Always Restaurant First
Being restaurateurs, we understand the obstacles faced by those in the industry. That’s why we started Oddle. We want to make it easy for restaurants to engage, manage and grow their F&B business through an all-in-one online ordering system.

We Win When You Win
Staying competitive is not going to get easier, but it will get smarter with Oddle, as we take your restaurant to the next level together.

Logistics Operations Coordinator (KL, Malaysia)

Oddle Sdn Bhd

RM 2000 - RM 3500

Oval Damansara

Full-Time

This job is no longer available