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Client Account Manager

Oddle Sdn Bhd
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RM 4000 - RM 5000

TTDI

Full-Time

Job Description

Account Management is one of the key functions to drive growth for our business. The team aims to establish strong relationships with clientele in the F&B industry and maximize their GMV growth on Oddle platform.

As our Client Account Manager, you will play one of the most integral aspects of Oddle's vision - bringing value through growth and brand recognition for our rapidly growing clientele. You will also be an ambassador of our goal to build a sustainable F&B ecosystem in Singapore. Through your expertise in our solutions, you will provide the bridge between Oddle and our clientele, driving relationships that will influence internal business strategies and provide the catalyst for Oddle's expansion.

What you will do:
  • Coordinate with merchants and Onboarding team throughout the onboarding and go-live process to ensure merchants are live according to the timeline.
  • Establish close relationships with merchants to gain an insightful understanding of their business, identify their unique qualities and challenges to develop GMV growth strategies.
  • Develop and pitch for new marketing budget from merchants to achieve goals set.
  • Consult Marketing team in identifying key opportunities for merchant's GMV growth. Engage with the internal Marketing team or external agencies and liaise with merchants to execute marketing strategies.
  • Track, monitor and report on merchants performance, coordinate with relevant teams to ensure the company's goals and merchant personas are met
  • Assist merchants in day-to-day operational queries.
  • Periodically review sales strategies, keep abreast of internal product offerings and knowledge as well as those of competitors.

Job Requirements

Who we're looking for:
  • Possess at least 2 years of business development/sales/client account management experience with a proven track record of success in the role.
  • Excellent communication and interpersonal skills, building and maintaining relationships is your forte
  • Strong analytical thinking, metrics-driven and confident with data-driven decision making
  • Proactive in taking initiatives and self-motivated, hungry for success
  • Self-driven and resourceful with the ability to learn fast and adapt to changes in a fast-paced and growth-focused environment
  • Possess a good attitude towards learning and improving
  • Malaysian applicants are preferred as this role requires an intermediate knowledge & experience of the local market

If you are driven and looking for tremendous growth opportunities and want to grow with us, apply to us at https://oddle.applytojob.com/apply/v7ObtQqwCe/Client-Account-Manager-Malaysia

Company Benefits

Office

Awesome location with a great view!

Company Laptop

Now you can work from anywhere :)

Phone Allowance

Use the phone allowance to build great relationships with the team and our clients through communication

Car Allowance

Part of the sales team? Use the monthly car allowance to fuel your ride

Health Insurance

Your health will be taken care of

Pantry

Snacks provided to fuel yourself through the day


Additional Info

Experience Level

1 - 15 Years of Experience

Job Specialisation

Business Development, General Sales, Retail Sales


Company Profile

Oddle Sdn Bhd-logo-image

Oddle Sdn Bhd

Building a sustainable future for the F&B Industry
At the heart of Oddle is a passionate team across Asia, committed to supporting the F&B industry with results-oriented solutions.  
Every year, 60% of restaurants fall off the market. New names get lost in the sea of competition. Customised solutions are too expensive. Cheap solutions are inadequate. Concerns on lowering operating costs make it harder for restuarants to reach the next tier of success.

Stay Ahead of the Game

To come out on top, restaurants must explore innovative ways to grow. Oddle’s mission is to enable every restaurant to take charge of their future through connecting with their best customers, via our omnichannel platform that gives maximum results.

Always Restaurant First

Being restaurateurs, we understand the obstacles faced by those in the industry. That’s why we started Oddle. We want to make it easy for restaurants to engage, manage and grow their F&B business through an all-in-one online ordering system.

We Win When You Win

Staying competitive is not going to get easier, but it will get smarter with Oddle, as we take your restaurant to the next level together. 

company-logo-image

Client Account Manager

Oddle Sdn Bhd

RM 4000 - RM 5000

TTDI

Full-Time

This job is no longer available