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eCommerce Executive

Sales (Corporate, Real Estate, Telesales, etc.)
Full-Time
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KL Eco City / Bangsar, Kuala Lumpur

About The Job

At Nuline Products we love babies! We are the exclusive distributor for premium international baby products such as MAM Baby or Biconi and we are currently aggressively increasing our brand portfolio in Asia. Our small, but powerful team of highly motivated people has an international background and a true ‘can-do’ attitude. 

We are looking for an ambitious and resourceful eCommerce specialist to join our team. This will be a new role in Nuline Products and you will report directly to the General Manager with close relations with our Marketing and Fulfilment teams.

In this role you will independently drive eCommerce activities including our own webshops as well as our marketplace stores on Lazada and Shopee. Your main responsibilities will be to increase online sales for our brands and ensure high levels of customer satisfaction.

If you are an entrepreneurial and hands-on eCommerce expert, love babies as much as we do, and on top you are bringing ideas on how to accelerate our eCommerce presence and sales, we would love to meet with you!

 

Job Responsibilities:

  • Develop and implement eCommerce strategy 
  • Manage eCommerce operations of our own webshop and marketplace platforms
  • Enhance appearance and functionality of our webshop and platform shops
  • Set up and maintain loyalty programme
  • Plan and execute campaigns
  • Monitor shipments and service level achievement
  • Handle customer enquiries, feedback, complaints 
  • Analyze store performance, define and implement improvements
  • Identify and implement new eCommerce trends and best practices 

Job Requirements

  • Previous working experience in eCommerce for 3-5 years
  • Excellent understanding of eCommerce practices and platforms 
  • Working experience with eCommerce platforms Lazada and Shopee
  • Working experience with Woo Commerce and associated applications
  • Skilled in website maintenance 
  • Outstanding organizational and time-management skills
  • Experience in web design and content production is a big plus
  • Experience in baby industry is an advantage
  • Fluent in English; knowledge of Chinese and Malay is an advantage

Our Culture

OUR CULTURE

 
We love babies: at Nuline we are all baby enthusiasts, and we are fully focused on providing the very best products and service to babies and their parents. We’ll go every extra mile needed to ensure this mission is lived every day.  

We love our baby enthusiasts: our employees are the backbone and most important asset of our company. We foster a culture of freedom and empowerment at work. Our baby enthusiasts are the best people for the job and drive their tasks independently while always looking at the big picture and ensuring to work as one highly engaged team. 

ABOUT US

At Nuline Products we love babies! Our journey began in 1982 when our founder and long-time CEO moved back from England to Malaysia. Being used to highest quality baby products in Europe, she barely could find any acceptable products for her kids in Malaysia. With this, the idea was born to fill the gap and bring the best brands and products from Europe to the Asian markets. 
 
Our mission since 1982 is to provide babies and parents in Asia with the very best products in design, function and safety. After introducing many innovations to the market and developing presence for many leading baby brands, today we are the exclusive distributor for premium international baby products such as MAM Baby and Biconi in Malaysia and across Southeast Asia. 
 
Today, the company is managed by the second generation of baby enthusiasts. Our small team of very specialized and dedicated marketing and distribution experts is working from Nuline Product’s HQ, conveniently located in Shah Alam Hicom. We are currently expanding our brand portfolio and building a stronger digital and eCommerce presence. To shape this next development phase of the company with us, we are looking for enthusiastic, creative and entrepreneurial minds.
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