CompaniesJobsFor Employers

Client Servicing & Operations Executive (Crunch)

Marketing - Digital
Please log in to view salary
Menara HLX, Kuala Lumpur

About The Job

1. Campaign Execution: 
  • Plan, organize and execute client campaigns (eg: PR Kits curation & fulfillment, event activations etc) in a timely and effective manner. 
  • Source for vendors & suppliers to fulfill campaign needs and requirements.
  • Independently coordinate and manage multiple stakeholders (eg: vendors, clients, freelancers & other departments within Nuffnang) to ensure campaign runs smoothly. 
  • Create design work according to the brand requirements using Adobe, Photoshop, Illustrator & Canva. 
  • Curation of content brief for relevant content creators (eg: influencers, media platforms etc) that is in line with client’s marketing objective. 

2. Client Servicing: 
  • Prospecting by identifying potential clients and reaching out to them via cold email/calls.  
  • Assisting the team in coming up with creative alternative ideas for client prospecting.
  • Building relationship with clients and converting prospects to sales.
  • Building creative sales proposals with a cohesive ideation that is in line with brand values.
  • Presenting and pitching ideas to prospective clients. 
  • Achieving quarterly sales target in line with department goals. 
  • Liaising and following up with clients once campaign is confirmed.
  • Curation of analytical reporting at the end of each campaign to be presented to clients on the performance of the campaign.
3. Crunch Community (Ad Hoc): 
  • Assist the team to organize and handle onground execution of workshops and events for our community members. 
  • Assist the team in planning and managing on-ground activations such as video shoots and photoshoots when needed. 

Job Requirements

1. Technical Skills: 
  • At least 1 -2 years in the PR industry or similar experiences (Fresh Grads are welcomed to apply, as long as you are willing to learn!) 
  • Project Management Skills: independent in organizing, managing and coordinating concurrent projects within timeline. 
  • Basic Designing Skills: able to produce aesthetically pleasing designs for PR Kits & Event Activations (eg: Adobe Photoshop, Adobe Illustrator, Canva) ‘
  • Basic Copywriting Skills: Ability to produce press release write ups, PR Kits copy, branded design collaterals etc.
2. Soft Skills: 
  • Creative - to craft aesthetically pleasing PR kits & curation of impactful events.
  • Good Communication Skills - ability to liaise with multiple parties and manage expectations, Building positive relationship with clients. 
  • Detail-oriented - ensure campaigns are carried out effectively within the set deadlines.
  • Insightful – ability to see the big picture to successfully come up with creative and impactful campaigns for clients to achieve their marketing objectives. 
  • Very Fluent in English and Malay - both spoken and written.
3. Personality: 
  • Driven & Ambitious - always willing to produce exceptional work, explore new things and driven to work towards set goals.
  • Resilient – hungry to learn new things and ability to self-motivate in the long run. 
  • Upbeat and Optimistic – to take pride in being a key player of the department and to achieve goals together, and have a strong sense of belonging to the team. 

Our Culture


Work hard, Play harder! Be proactive, Be empowered. Friends before co-workers


Netccentric Ltd is the holding company for web ventures founded by Cheo Ming Shen and Timothy Tiah. Subsidiaries under the Netccentric group include companies such as Influencer Marketing - Nuffnang, Content Marketing -  Crunch by Nuffnang and Online Video Specialist - RTV . Growth of the various web ventures have been rapid, and the group has now expanded to include over 160 employees in 5 offices worldwide since its inception on 18 August 2006.

Nuffnang, the Asia’s Leading Influencer & Content Marketing Company as of February 2012 represents over 1,000,000 Social Media Influencers and has offices in Malaysia (Kuala Lumpur), Singapore and Taiwan. Among Nuffnang's clients are Guardian, Mamee, PepsiCo, P&G, Unilever and many more. Nuffnang is among the fastest growing dotcoms in the region with a young vibrant and talented team with a very different work culture.

Follow us on:
Instagram : CrunchbyNuffnang