Job Description

• Manage bad debts by following up with account managers, sales, billing personnel, client, or intermediary on unmatched collections
• Manage outstanding payment and barring claims enquiries
• Generate and publish accurate Debtors Ageing Report, Collection Achievement Reports and Management Reports, ensuring these are processed in line with the relevant financial procedures.
• Oversee Accounts Receivables Collection Team and ensuring accounts receivables policies and procedures are performed efficiently and effectively.
• Manage enquiries on payment details from internal and external customers
• Reconcile accounts upon request
• Track complaints for the department
• Ensure timely delivery of relevant reports
• Create solutions for payment settlements with clients and intermediaries
• Fulfill the KPI’s established by the management.

Job Requirements

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 3-4 years of working experience in related field.
• Have relevant working experiences in banking/ finance, collections and related legal matters (a plus)
• Proficient in Microsoft Excel and Microsoft Words.
• Able to work in a fast pace and demanding environment.
• Details oriented, highly organized and ability to reconcile complex accounts.
• Able to work with people at all levels and possess good communications and interpersonal skills.
• Fluency in written and spoken Bahasa Malaysia and English. Mandarin speaking would be an added advantage.

Additional Info