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Service Desk Agent Mandarin

Nezda Technologies Malaysia
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RM 2500 - RM 3200

Menara

Full-Time

Job Description

  • To provide a single point of contact for users
  • Deals with management of both routine and non-routine incidents and requests.
  • Provision of 1st line support for incidents.
  • Takes ownership for listening to and understanding basic customer problems
  • Asking relevant questions to resolve typically known problems within required timescales.
  • Knows when problems are ‘beyond them’ and escalates so they can be resolve

Job Requirements

  • Diploma, Bachelor's Degree in Computer Science or IT related course
  • Fresh graduates are welcome to apply
  • Must be willing to work in Menara, KL
  • Fluent in Mandarin and English

Company Benefits

Full Time Jobs

Full Time/ Permanent Work Available

Full Benefits

Full Government Benefits

Work from Home

Work From Home Setup till the time Pandemic is over


Additional Info

Experience Level

0 - 3 Years of Experience

Job Specialisation

Customer Service


Company Profile

Nezda Technologies Malaysia-logo-image

Nezda Technologies Malaysia

In 2014, Nezda started with a vision to be one of the leading recruitment company in South East Asia. Fast forward to several years after, with multiple offices across Malaysia and Philippines.  Nezda has been bridging candidates to industry players through more than 200 global partners and is now emerging as one of Southeast Asia's largest recruitment company.

We have established unmatched recruitment services for both candidates and clients through a highly-processed recruitment strategies that assure unparalleled delivery of excellent service in people management.

company-logo-image

Service Desk Agent Mandarin

Nezda Technologies Malaysia

RM 2500 - RM 3200

Menara

Full-Time

This job is no longer available