Job Description

• Develop and implement basic materials such as FAQs on possible question from the end user/consumer related to nutrition concern on child growth & development. 
• To share consumers insights/feedback on product (if any) with relevant stakeholder which can potentially help to improve consumer experience with the brand. 
• Consult consumers’ that registered/interested with Enfamama A+ app as part of the campaign free nutrition advice & tips’ service. 
• Should be able to build rapport & consult where necessary with client & engage them on meetings/conversations. 
• To ensure medical competency and consistency at all time when providing medical advice to the consumers. 
• Work closely with the relevant stakeholders on Nutritional claims permissible by local health authority. 
• Help and collaborates with cross functional team (CRM, CCSC & other support functions) in the execution of basic and comprehensive medical related info. 
• Build and maintain a close relationship with new, potential or existing consumers. 
• Display superior consumer service and support by attending to consumers’ needs. 
• Ensure to support the strategic objectives of the company. 
• Keep abreast with market changing conditions and product to ensure that all activities reflect the actual needs of the target audience and maintain highest level of quality. 
• Maintain strong relationships with internal/external diverse functional departments 
• Well versed with WHO code, local health Minister Nutrition's policies for marketing of infant formulas, Singapore & Brunei Code of ethics 

Job Requirements

• Diploma or Degree in Nursing.
• State Registered Nurse preferably with 3 years of working experience in Pediatric department. 
• Valid Annual Practising Certificate (APC). 
• Good understandings for the Malaysian Code of Ethics on the marketing and sales of infant formulas.
• Can start ASAP
• Amenable to work in Kuala Lumpur in a dayshift schedule.

Company Benefits

Additional Info