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MIS Assistant Manager

MOG Group of Companies
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RM7K - RM10K

Kajang, Sg Chua

Full-Time

Job Description

RESPONSIBILITIES
  • Develop systems and procedures to utilize all aspects of the POS system. Explore and maximize the capabilities of this software.
  • Handle all communications with POS system support personnel, to include troubleshooting equipment and software issues, determining when technical support contact is needed, and opening up and following up on technical support tickets. Keep management and affected store personnel abreast of system issues.
  • Internet performance – proactively manage, troubleshoot and resolve issues.
  • Phone WhatsApp system - proactively manage, troubleshoot and resolve issues.
  • Website support - interface with Marketing Manager and third party providers as required/directed.
  • Other communication formats - Website, etc. - manage, troubleshoot, and resolve issues.
  • Research best IT practices of comparable co-ops & businesses with eye toward back and front office integration. Specifically, explore automated export and integration capabilities between POS system and third party systems (major vendors).
  • Optimize systems capabilities in general (file cleanup; knowing when to upgrade hardware and software).
  • Manage systems security and backups.
  • Perform systems audits as needed/instructed.
  • Design customized reports as needed by users.
  • Train staff in use of systems as directed.
  • Understand technical requirements of a job and consistently apply technical knowledge.
  • Perform tasks consistently at an acceptable rate as outlined by KPI.
  • Organize tasks efficiently, maintain focus and stay productive.
  • Ensure hardware and software compliance at all times.
  • Document all hardware & software including licensing & network map.

Job Requirements

REQUIREMENTS
  • Must be willing to work at Kajang, Sg Chua.
  • Degree in information technology/computer programming.
  • Relevant experience in maintaining, troubleshooting, and operating integrated IT systems.
  • Computer literacy with common business applications (MS Word, Excel, Access, PowerPoint, etc.).
  • Experience with Point of Sale databases including SQL (preferable but not required).
  • Strong analytical skills and creative problem solving skills.
  • Organized, detail oriented.
  • Develop familiarity with eyewear and eyecare products.
  • Professional communications skills - gives clear instruction, good listener.

Company Benefits

Self-Improvement Stage

Being passionate in learning and self-improvement, we offers various incentive for self-improvement on the job!

Staff Purchase

Enjoy the lowest price for optical products!

Medical / Insurance

Sick? We got you covered!


Additional Info

Experience Level

4 - 15 Years of Experience

Job Specialisation

Information Technology


Company Profile

MOG Group of Companies-logo-image

MOG Group of Companies

Our Group is one of the largest retailer of optical products in Malaysia. We offering a wide range of optical products which generally includes lenses, frames, contact lenses and sunglasses which from (i) International Brands, (ii) the Group’s Own Brands and (iii) Manufacturers’ Brands carried by the Group. Our Group’s optical products brands portfolio consisted of more than 220 International Brands and Own Brands. In addition, our Group also offers optical product accessories. 

Our Group’s retail network, which comprises 83 self-owned, 10 franchised and two licensed retail stores located across Central, Southern, Northern and Eastern Peninsular Malaysia. Our Group adopts a multi-brand strategy to cater to different demographics within the eyewear retail market. Our Group had 10 retail brands covering the high-end, mid-end and mass-market segments of the Malaysian eyewear retail market. In addition to the aforementioned 10 retail brands, the Group’s retail brand portfolio also included a retail brand which focuses on the sales of contact lenses.


company-logo-image

MIS Assistant Manager

MOG Group of Companies

RM7K - RM10K

Kajang, Sg Chua

Full-Time

This job is no longer available