Operations Analyst
BIMA Malaysia
AI-generated summary
beta
Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.
RM 3000 - RM 5000
KL Sentral
Full-Time
Job Description
Operations Analyst must be a detail-oriented thinker and doer who is able to take ownership of a range of responsibilities. Analytical skills and quick, flexible thinking in a fast-paced, ambiguous environment are essential. As one of the first team members to join BIMA’s Malaysia team, this person will play a critical role in the initial set-up and success of our new local operation.
Specific responsibilities include the following:
- Test, implement and manage multiple marketing campaigns
- Track responses, compile/update data and analyse results on a daily basis
- Develop new marketing ideas or strategic campaign changes with insight from early tests
- Manage proactive customer engagement and service over multiple channels
- Support set up and internal operations of new Malaysia office and call centre, including coordination with partners and suppliers as required
Job Requirements
The essentials for the job:
- Bachelor’s Degree or Diploma in business administration, statistics, math or other relevant major.
- 2-3 years of relevant experience as an analyst
- Comfortable with excel
- Strong attention to detail and focus on task completion
- Communication skills to present findings
- Right Attitude-
- Resourceful problem solver with initiative to resolve issues and blockers
- Ability to work with autonomy and minimal supervision – we need self-starters with can do attitude
- Good command in written and spoken English & Bahasa Malaysia
Great to have:
- Familiarity with SQL will be a plus
Additional Info
Experience Level
1 - 7 Years of Experience
Job Specialisation
Business Development, General Sales, Key Account / Relationship Management
Company Profile
BIMA Malaysia
BIMA is a fast-growing global digital health and insurance company, committed to ensuring access to vital health and financial services for billions of under-served families around the globe. In 10 years, we have built a customer base of over 25 million users across Asia and Africa and has been recognized as a leader in innovation and inclusion.
BIMA uses disruptive mobile technologies to improve access to health and financial information and services for millions of our customers, from world-class standards of primary care, specialist care, proactive prevention and disease management programmes, through to critical life and hospital services insurances – that all go towards protecting the future of every family
Please visit www.bimamobile.com to learn more about BIMA, our team and the success and impact we’ve had so far. Also check out what others think about BIMA, such as:
- Awards e.g. MasterCard Foundation Global Prize, Mondato Asia Social Impact Awards, Africa Business Awards and the FT Transformational Business Award
- Global media coverage e.g. CNBC, The Economist, Wired, Financial Times, The Guardian
- Industry rankings e.g. FinTech 50, 2015 Nordic Fundraising review
- Funded by Axiata & Allianz
We launched our operations in Malaysia in partnerships with Celcom, Digi, Maxis, Ipay88 this year and are looking to hire awesome people who want to work with us on enabling financial inclusion in Malaysia. We are a small team and joining at this time will enable you to take enhanced responsibility and grow quickly.
