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System Engineer

IT - General
Full-Time
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Sungai Besi, Kuala Lumpur

About The Job

 
  • Manages and monitors all installed systems and infrastructure for the organization to be in line with client’s guidelines or SOP (standard operating procedure).
  • Defines customers’ needs and functionality in a service development cycle.
  • Monitor all license expiry and alert supervisor if license expiring.
  • Installs, configures, and tests operating systems, application software, and system management tools.
  • Evaluates the existing systems and provides the technical direction to IT support staff.
  • Plans and implements system automation as required for better efficiency.
  • Oversees the development of customized software and hardware requirement.
  • Collaborates with other team members (e.g when deployed patches have issues)
  • Handle DR activities.
  • Participate in client’s AGM infra management setup & monitoring during event.
  • Standby 24/7 for server related issues.
  • Familiar with Wintel is a must.
  • Perform daily, weekly, and monthly report (including Saturday & Sunday)
Windows Server 
  • Able to install and configure Windows Servers, add/remove Server Role & features.
  • Know how to perform Windows Server maintenance, basic troubleshooting skills (IIS, MSSQL, etc).
  • Familiar with PowerShell to perform tasks.
Microsoft Active Directory 
  • Must understands the structure of client’s organizational unit (OU)
  • Able to read and apply Group Policy Object (GPO)
  • Strong knowledge in using PowerShell to perform task in Active Directory Module.
  • Regularly check and troubleshoot AD Replication status between Domain Controllers.
  • Maintain & perform DNS clean up.
Microsoft Exchange Server 
  • Must understands the differences between client’s mailboxes.
  • Regularly check and maintain mailboxes replication between Exchange Servers.
  • Able to manage mailbox resources (clean up resources mailbox), able to read, create and edit mail rules.
  • Know how to use Exchange Management Shell to perform task and troubleshooting.
Shared Folder & Drives 
  • Understands client’s shared drives.
  • Able to create and edit Replication Group and Folders using DFS Management.
  • Regularly check replication status and report between PRD and DRY servers.
  • Able to use DFSN Module in PowerShell to troubleshoot replication issues.
System Center Operation Manager (SCOM) 
  • Able to read, understand SCOM alerts, install, create and authoring Management Packs.
  • Know how to create reports & notification, deploy, install and troubleshoot SCOM agents.
System Center Configuration Manager (SCCM) 
  • Know how to create, deploy Software Update Groups.
  • Able to create and deploy Application & Packages.
  • Able to groups Device Collections, install & manage SCCM Sites Server.
  • Know how o create and manage Boundaries & Distribution Points
  • Know how to perform SCCM Queries & Reports.
Sophos Endpoint Security (Anti-Virus) 
  • Create, edit and manage Sophos Policies.
  • Know how to manage Sophos Update and Distribution
  • Able to read and compile report
VMware VSphere 
  • Able to create & deploy virtual machines
  • Familiar with Vsphere Client
  • Know how to pull servers health and performance report
  • Know how to troubleshoot Vmware alerts

Job Requirements

 
  • Certificate, Diploma or Degree in any IT related discipline
  • Fresh graduates with strong work commitment are encouraged to apply
  • One to two years’ experience in System Integration or IT services industry is an added advantage
  • Strong interpersonal skills and work ethics
  • Willing to learn new technologies as required or provided
  • Own mode of transportation required 

Our Culture

OUR VALUES

Mission
Our mission is to provide our clients with a “Peace of Mind” in helping them to Design, Build, Manage, Support and Host IT Solutions.

Vision
Our vision is to excel as a global provider of IT services and products, while continuously setting new standards in customer service and team member satisfaction.

Values
  • Truth and Integrity
We always deal in truth - even if it means losing a deal. We are interested in long term relationships and success, not short term gain. We will always do our best to over-deliver. In other words, our operating principle is “Always doing the right thing, even if nobody is watching”.

  • Our Rule Of Thumb
“You reap what you sow” and we practice that in everything that we do. We treat others, our customers, our team members and our vendors as we would like to be treated; with utmost integrity, respect, dignity, gentleness and candidness. We also know that we are not perfect and that we will make mistakes but we are committed to learn from our mistakes. We are not afraid of admitting a mistake and offering an apology including the corrective action.

  • Flexibility
We always go out of our way for our customers and team members. We don’t go “by the book” always. We will bend the internal MTS rules and make things easy when it’s in the best interest of our customers and team members. Our motto is “Committed to decisions, flexible in approach”.

  • Family
Our team members, our customers and our vendors are our extended family. We treat each other as family.

  • Servant Leadership
We believe in Servant Leadership. We expect our team leaders to focus on serving the physical, emotional, spiritual, family and professional needs of the MTS team members to help them unleash their true potential. We believe our team members need to communicate freely with each other and point areas of improvement. We believe in positive and constructive feedback given with gentleness and utmost respect.

  • Commitment to Excellence
We recognize and reward outstanding performance. We will not tolerate mediocrity in the work place. We are obsessed with customer service. We are focused on giving our customers our best effort always.

ABOUT US

Micro Technology Solution Sdn Bhd (MTS) is a Malaysian based IT services firm providing a variety of solutions on a nationwide basis.

MTS is specialized in providing IT solutions and services to a diverse client base and focused on delivering IT initiatives more efficiently, cost effectively and with less risk, thus allowing our clients to improve profitability and drive business growth. Other than that, MTS enable IT departments to offer Software and IT as a Service to their internal users by helping to create a private cloud using server and desktop virtualization.

Over the years we have provided IT solutions and services to customers of all sizes across all verticals (Commercial, Education, Banking, Federal Government, State/Local Government) both direct and indirect (in collaboration with our top tier vendors).

MTS was established in 2003 and has grown to be one of most the recognized and preferred choice solution integrator in Information Technology industry throughout Malaysia. Our corporate office is located in Lake Fields, Sg. Besi and at the same time we provide services across the Malaysia on a nationwide basis via our support locations strategically located at all major and small cities.

Who We Are

MTS is the Microsoft Silver Partner, EMC Tier 2 Partner, VMware Professional Partner, Huawei Symantec Certified Service Partner, Trend Micro Authorized Service Partner and VEEAM Partner. To bring valuable solutions to our customers, MTS has also established relationships with many other top tier vendors. MTS provides expertise in the implementation and support in a variety of solutions. Here are some of them:
• Messaging: Microsoft Infrastructure (Exchange & AD), Lotus Domino, Mailnow!
• Server Virtualization - Microsoft Hyper-V, VMware
• Desktop Virtualization - Microsoft, VMware
• Application Virtualization - Microsoft, VMware, Novell
• User Profile Virtualization – AppSense
• Storage – EMC, NetApp, HP,IBM, Dell (EqualLogic & Compellent)
• Virtualization Management, Monitoring and Backup: VEEAM, Quest (Vfoglight)
• Thin Clients: Wyse, HP
• Hardware Servers: HP, IBM, Dell, SGI, NEC
• Email and Internet Security: Huawei Symantec, Cisco/IronPort, MacAfee
• Virus Protection: Symantec, TrendMicro, Sophos
• Back Up Software, Email Archiving: Symantec, EMC
• Firewall: Fortigate, Checkpoint, Huawei, Cisco, Juniper
• Asset Management: Altiris, LANDesk, Scriptlogic

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