Mission
Our mission is to provide our clients with a “Peace of Mind” in helping them to Design, Build, Manage, Support and Host IT Solutions.
Vision
Our vision is to excel as a global provider of IT services and products, while continuously setting new standards in customer service and team member satisfaction.
Values
Our mission is to provide our clients with a “Peace of Mind” in helping them to Design, Build, Manage, Support and Host IT Solutions.
Vision
Our vision is to excel as a global provider of IT services and products, while continuously setting new standards in customer service and team member satisfaction.
Values
- Truth and Integrity
We always deal in truth - even if it means losing a deal. We are interested in long term relationships and success, not short term gain. We will always do our best to over-deliver. In other words, our operating principle is “Always doing the right thing, even if nobody is watching”.
- Our Rule Of Thumb
“You reap what you sow” and we practice that in everything that we do. We treat others, our customers, our team members and our vendors as we would like to be treated; with utmost integrity, respect, dignity, gentleness and candidness. We also know that we are not perfect and that we will make mistakes but we are committed to learn from our mistakes. We are not afraid of admitting a mistake and offering an apology including the corrective action.
- Flexibility
We always go out of our way for our customers and team members. We don’t go “by the book” always. We will bend the internal MTS rules and make things easy when it’s in the best interest of our customers and team members. Our motto is “Committed to decisions, flexible in approach”.
- Family
Our team members, our customers and our vendors are our extended family. We treat each other as family.
- Servant Leadership
We believe in Servant Leadership. We expect our team leaders to focus on serving the physical, emotional, spiritual, family and professional needs of the MTS team members to help them unleash their true potential. We believe our team members need to communicate freely with each other and point areas of improvement. We believe in positive and constructive feedback given with gentleness and utmost respect.
- Commitment to Excellence
We recognize and reward outstanding performance. We will not tolerate mediocrity in the work place. We are obsessed with customer service. We are focused on giving our customers our best effort always.