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IT support engineer - Customer Service

Meteorsoft Sdn. Bhd.
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RM 2000 - RM 4000

TTDI

Full-Time

Job Description

  • The support engineer is responsible handle queries (via Team Viewer) from customer
  • To identify problem / solution for customer request / complain
  • To deliver solution / Hot fixed to customer

Job Requirements

  1. Candidate must possess at least Secondary School / SPM / Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
  2. Required skill(s): Basic Networking / PC Hardware, MS SQL Server
  3. Required language(s): Chinese, English
  4. Must be able to speak MANDARIN (Chinese) to ensure smooth communication with end-user support.
  5. Fresh graduates are encouraged to apply.

Company Benefits

Half Year Revision & Annual Bonus

Salary will be revised every 6 months, and bonus will be given annually based on performance.

Transport Allowance

RM150 Transport allowance will be provided each months after probation.

Medical Allowance and Insurance

RM400 Medical allowance, and group insurance will be available each year after probation.


Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Customer Service, System & IT Helpdesk / Database Administrator


Company Profile

Meteorsoft Sdn. Bhd.-logo-image

Meteorsoft Sdn. Bhd.

Meteorsoft Sdn. Bhd. is a leading provider of business solutions and Internet services in the region. Our services and solutions include standard business solution, mobile Solution, customize and outsourcing services to turnkey software project.
With the strong belief in delivering values to our clients and partners, MeteorSoft is committed to deliver solutions with high degree of practicality, customization and cost-effectiveness.
Coupled with strong business acumen, solution creativity and technology skill sets, MeteorSoft enables enterprises in the areas of proactive planning, monitoring, analysis and reporting.

Do you have the magic power to turn coffee into programming codes? 
Do you have the Ninja skills to convert ideas into beautiful HTML designs?

Meteorsoft is a company that encourages individuals to achieve their potential. As a team member, you will have the opportunity to work in your area of expertise or try your hand at one you're interested in - whether that be sales, design, programming, research, customer support, QA or project management.

company-logo-image

IT support engineer - Customer Service

Meteorsoft Sdn. Bhd.

RM 2000 - RM 4000

TTDI

Full-Time

This job is no longer available