Job Description

• Provide necessary support to VMD staff in contacting volunteers to respond to volunteer request/needs for MERCY Malaysia activities and operations in Malaysia and abroad
• Performing administrative work such as data entry, preparing reports, documentation and statistics, as well as overall office support functions
• To update and maintain a Volunteer management database
• Compile and record volunteer active hours
• Support training activities for the volunteers and retention of members/volunteers
• Prepare necessary documents for every engagement with volunteers including deployment letters, certificate of attendance, appointment letters, etc.
• Consolidate feedback and survey forms post-mission and activities with volunteers
• Participate in events and activities organized by VMD for the volunteers such as Volunteer's Appreciation Day, Volunteer Engagement Program and Volunteer Induction Program
• Provide administrative and logistical support to events (meetings, trainings, conferences, workshops, etc) related to department activities
• Cover and maintain systematic filing system both hand & soft copies as per organizations' policy
• Manage departmental supplies and equipment and ensure they are in good order for utilization at any point of time
• Interdepartmental support as required in any activities conducted within MM scope of work
• Undertake any other duties of compatibles natures as may be required from time to time

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2-3 Year(s) of working experience in the Training/ Admin/ Management/ Customer Service is required for this position.
• Be able to work independently and timely submission for all deadlines.
• Experience in NGO is an advantage

Additional Info