Job Description

• Active delivery of well-differentiated customer experience in a Maxis Concept Store primarily by showcasing digital lifestyle solutions through in-store demonstrations and being a solutions advisor to the customers
• Uphold high standards in terms of creating a dynamic retail store environment, driving constant innovation/experimentation and contribute in creating a constantly learning and sharing culture with active collaboration with the team members and key stakeholders
• Driving Expert-level solutioning,  personalized conversations with customers to enrich customer’s lifestyle and instrumental in delivering end-to-end walk-out-working experience
• Lead customers through an Experiential journey within the new retail environment through relevant solutions leveraging both digital and physical capabilities to create excitement for customers at every engagement opportunity
• Constant learning and exposure to various external partners/solutions providers, advanced retail technologies in terms of delivering of lifestyle solutions and adapt to the world beyond conventional telecommunications
• Be a great ambassador of Maxis with fully customer oriented mind-set and a champion in delivering unmatched customer experience

Job Requirements

• Minimum Postgraduate Certificate / Diploma required
• Experience in showcasing and conducting demonstrations preferred
• Tech savvy and computer literate, proficient in Microsoft Office
• Excellent communication, written and interpersonal skills
• Obsessed with customers, hospitality, passionate about sales, competitive spirit, and understands people through interactive conversations
• Curious about technology and lifestyle (eg. Music, gaming, travel and wellness)
• Open for opportunities for both people managers and individual contributors

Additional Info