IT Product Support (IT Helpdesk)
Maja Solutions Sdn Bhd
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RM 2000 - RM 5000
Petaling Jaya
Full-Time
Job Description
- Monitor production site for system functional defects
- Define issue priority and impact to expedite resolution
- Report and follow up production issues with development team
- Assist client for product inquiries
- Perform issue analysis to assist on product improvement
Job Requirements
- Education level: SPM / O Level above
- Mindset of continuous improvement
- Proactive and willing to take challenges
- Positive attitude and realistic approach towards solutions
- Close attention to detail and have strong curiosity
- High initiative and commitment to tasks and people
Company Benefits
Company Activities
Sports night, Board game night, Birthday celebration, Fruit juice day and Team building activities
Flexi-hours
Employees can choose their working hours from our flexi-hours options
Allowances
Monthly fixed allowance for phones, transportation and laptops
Accessibility
Maja is near to Asia Jaya LRT station
Medical & Employee Insurance
Medical claims benefit
Free annual leave
Extra annual leave for your birthday!
Additional Info
Experience Level
0 - 15 Years of Experience
Job Specialisation
General IT, IT Product Management, System & IT Helpdesk / Database Administrator
Company Profile
Maja Solutions Sdn Bhd
Maja Solutions is a gaming company based in Petaling Jaya, Malaysia. Since its founding in 2017; We have managed to produce more than 20 gaming products and a few mobile apps solutions for our clients.
The company main goal is to create an environment where the daring and aspiring talents have a place to excel and create something fun and worthy.
Our Vision is simple.
That’s right.Our Vision is simple. To make the world simpler.
Breaking all barrier of languages and cultures.
We start by making the games simpler.
That’s our mission.
How the Maja Started?
Basically, its a story of how our founder wanted to play a game he had in his mind for many years. He has been waiting a game like that to be built by someone, so he could play it. But, nobody ever build that game …. He decided to build it on his own.
Basically, its a story of how our founder wanted to play a game he had in his mind for many years. He has been waiting a game like that to be built by someone, so he could play it. But, nobody ever build that game …. He decided to build it on his own.
Join us in the journey of innovating and building high potential products!
IT Product Support (IT Helpdesk)
Maja Solutions Sdn BhdRM 2000 - RM 5000
Petaling Jaya
Full-Time
This job is no longer available