Job Description

• Responsible for managing social media accounts (Facebook, Instagram & Twitter) that includes
• Daily updates (photos & videos)
• Answering customers queries through DM/PM
• Managing manual order through social media accounts
• Making sure that social media accounts are always active in terms of updates (instastory, live etc) and response to queries. KPI: daily IG live/instastory without failure
• Cooperate with the marketing team to produce material for daily updates on social media. the material must have a commercial value as per company's guideline
• Always updated to the latest technology for any applications related to social media in order to produce the best quality of work

Job Requirements

• Minimum 1-3 years of experience in handling all social media related tasks (daily updates, answering customers queries, taking orders, manage refunds etc) specifically on online business
• Highly motivated to perform at the highest level of productivity.
• Proactive
• Hardworking
• Highly motivated
• Creative
• Knowledgeable in latest technology for social media application

Additional Info