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Logistic/Supply Chain Specialist (Global eCommerce Startup)

Supply Chain & Logistics
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Kuala Lumpur, Kuala Lumpur

About The Job

We are looking for a Logistic/Supply Chain Associate. This role will be responsible for proactively processing orders in the ERP and in an efficient, error-free manner. You will be the front-line communicator with our supplier/warehouse base and are expected to build strong working relationships with them. Must be willing to work hard, learn quickly, dream big, and tackle challenges.

What you can look forward to:
  • Attractive remuneration package along with free flow of coffee, tea, & snacks are provided.
  • Be part of a dynamic startup culture where we value both professional & personal growth. You are expected to hustle hard, show off your brilliance, refine your skills and develop new skills along the way.
  • Be part of the brand gadget that is being sold in over 400 Apple stores worldwide.
  • Casual dress code where you can even show off your costume at work, just make sure you’re decently dressed & personal hygiene is taken care of.
  • Keeping a tight bond in the company over lunch, a night of activities get together on a weekly basis. 

You are perfect for us if you are:
  • A performance oriented go-getter, curious and self-motivated. 
  • Extremely organized, great at execution and able to work autonomously in a fast-pace, start-up environment. 
  • A team-player, creative thinker, problem-solver, and detail oriented, with a proven track record showing your responsibility and dependability, and relish the opportunity to use your organizational and execution skills to have a big impact as part of a small team.

You will play an important role in :
  • Order, track, and report inventory and deliveries
  • Manage third-party warehouse inventory.
  • Respond to shipping complaints, lost items, damages.
  • Coordinate all shipments for all locations internationally.
  • Follow schedules of product distribution.
  • Work with carrier and third-party services.
  • Document invoices and payment postings.
  • Correspond with customers; report client requests.
  • Assist logistics coordinator, warehouse specialists, and other team members when needed to meet schedule.
  • Ensure shipping carrier requirements and regulations are met.
  • Track shipments details, locations, ETAs.
  • Communicate with carriers regarding service levels.
  • Update shipping system with rates, surcharges, and service standards.
  • Work with managers and team members to implement new strategies and initiatives.
  • Collaborate with other departments to integrate logistics with company processes.
  • Update service-level reports and provide analysis on findings.
  • Inform management of ongoing performance issues.
  • Ad-hoc tasks as when required.

Job Requirements

To be successful in this role, you need to have/be:
  • You hold a Bachelor’s degree in supply chain, transportation, logistics, business, or related field.
  • 1-3 years experience in shipping/logistic industry with experience in international import/export.
  • Excellent oral and written English. You are an effective communicator. Competency in Cantonese and/or Mandarin a plus.
  • You’re naturally predisposed to being meticulous, detail-oriented, and organized.
  • You’re able to work well with people and love helping people get the job done.
  • You’re enthusiastic and optimistic, and nothing stands in the way that you can’t tackle with a smile.
  • You’re passionate about what we’re doing at Lumos and are not afraid to get your hands dirty.
  • Competent with MS Office, Google Apps, Slack.
  • Passion for any existing activity with the cycling community is a huge plus. 

How to apply:
Submit in your Resume/CV along with a statement of interest, only shortlisted candidates will be contacted through email.

Our Culture


Lumos value qualities, skills, behaviors, attitudes, and attributes of our employees, we hire and promote people who demonstrate these values. By so doing, the intention is to inspire more of those behaviors, and create a self-reinforcing culture.


Safety Made Simple

Want to be part of an exciting startup that is having a positive impact on the world?

Lumos is the world's first smart bicycle helmet with integrated lights, brake, and turn signals. Launched to the world on Kickstarter in 2015, Lumos raised over $2.9 million in its recent Kickstarter campaign. It has been featured on Forbes, Fast Company, The BBC, and CNN.

Lumos has been named one of Oprah’s Favorite Things, TIME Magazine’s “Best Inventions of 2018”, and “The Helmet That Every Bike Commuter Needs” by Slate Magazine.

In 2018 Lumos became the first helmet to be sold at the Apple Store, and is currently on sale in over 400 Apple Stores in the US, Canada, Europe, and Australia.

Lumos is a mission-driven company. Started out of our dorm rooms at Harvard, we seek to make a positive impact on the world by helping make cycling safer, preventing avoidable traffic deaths, and helping more people everywhere make cycling a bigger part of their everyday lives.

Join us in our mission to improve cycling safety and have safer streets for all.