Job Description

• A performance oriented go-getter, curious and self-motivated. 
• Extremely organized, great at execution and able to work autonomously in a fast-pace, start-up environment. 
• A team-player, creative thinker, problem-solver, and detail oriented, with a proven track record showing your responsibility and dependability, and relish the opportunity to use your organizational and execution skills to have a big impact as part of a small team.

• Order, track, and report inventory and deliveries
• Manage third-party warehouse inventory.
• Respond to shipping complaints, lost items, damages.
• Coordinate all shipments for all locations internationally.
• Follow schedules of product distribution.
• Work with carrier and third-party services.
• Document invoices and payment postings.
• Correspond with customers; report client requests.
• Assist logistics coordinator, warehouse specialists, and other team members when needed to meet schedule.
• Ensure shipping carrier requirements and regulations are met.
• Track shipments details, locations, ETAs.
• Communicate with carriers regarding service levels.
• Update shipping system with rates, surcharges, and service standards.
• Work with managers and team members to implement new strategies and initiatives.
• Collaborate with other departments to integrate logistics with company processes.
• Update service-level reports and provide analysis on findings.
• Inform management of ongoing performance issues.
• Ad-hoc tasks as when required.
  
  

Job Requirements

• You hold a Bachelor’s degree in supply chain, transportation, logistics, business, or related field.
• 1-3 years experience in shipping/logistic industry with experience in international import/export.
• Excellent oral and written English. You are an effective communicator. Competency in Cantonese and/or Mandarin a plus.
• You’re naturally predisposed to being meticulous, detail-oriented, and organized.
• You’re able to work well with people and love helping people get the job done.
• You’re enthusiastic and optimistic, and nothing stands in the way that you can’t tackle with a smile.
• You’re passionate about what we’re doing at Lumos and are not afraid to get your hands dirty.
• Competent with MS Office, Google Apps, Slack.
• Passion for any existing activity with the cycling community is a huge plus. 
  
  

Company Benefits

Additional Info