Customer Service Executive
Londonsales Cosmetics Sdn Bhd
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RM 2500 - RM 3500
Soho Suites Klcc
Full-Time
Job Description
- Provide first level contact and convey resolutions to customer issues
- Handles customer service inbound and outbound telephone calls
- Handles all customer complaints / issues by following our customer complaint resolution policy.
- Escalate unresolved queries to the next level of support
- Track, route and redirect problems to correct resources
- Walk customers through problem solving process
- Follow up with customers, provide feedback and see problems through to resolution
- Utilize excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Preserve and grow your knowledge of procedures, products and services
Job Requirements
- Proven working experience in providing customer service support
- Proficiency in English, Bahasa Malaysia.
- Strong client-facing and communication skills
- Customer Service orientation
- Strong Interpersonal Skills
- Diploma/Degree in any fields
- Analytical thinking and high problem solving skills
Company Benefits
Career Growth
Opportunities for career growth
Commission and Incentive
We provide high commission and incentive for our employees
Medical
we provide medical and also EIS
Additional Info
Experience Level
1 - 3 Years of Experience
Job Specialisation
Customer Service
Company Profile
Londonsales Cosmetics Sdn Bhd
ABOUT US
At ORIGANI we believe in beautiful, natural skin. We believe in nurturing the harmonious relationship between nature and science to bring you the finest in organic skin care. We believe you should not have to choose between quality and price, so let ORIGANI be your luxury skin care solution, because compromising on your skin care should not be an option!
OUR VISION
To innovate continually to produce a superior-quality, world leading, organic skin care range by using environmentally and socially aware practices that foster the harmonious relationship between nature and science, whilst simultaneously having a positive impact on the earth and our community.
OUR VISION
To innovate continually to produce a superior-quality, world leading, organic skin care range by using environmentally and socially aware practices that foster the harmonious relationship between nature and science, whilst simultaneously having a positive impact on the earth and our community.
OUR MISSION
At ORIGANI we are extremely passionate about excellence in beauty and about enhancing the natural body-nourishing elements found in nature. We aim to bring these to you through our beautifully organic and natural skin care range. We constantly strive to source and extract the finest organic materials in our environment, and through revolutionary scientific methods, advanced technology, and innovative practices, we bring these into your every-day life through our luxurious ORIGANI products.
At ORIGANI we are extremely passionate about excellence in beauty and about enhancing the natural body-nourishing elements found in nature. We aim to bring these to you through our beautifully organic and natural skin care range. We constantly strive to source and extract the finest organic materials in our environment, and through revolutionary scientific methods, advanced technology, and innovative practices, we bring these into your every-day life through our luxurious ORIGANI products.
Customer Service Executive
Londonsales Cosmetics Sdn BhdRM 2500 - RM 3500
Soho Suites Klcc
Full-Time
This job is no longer available