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Guided Sales Specialist

Retail
Full-time
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Bukit Bintang, Kuala Lumpur

About The Job

Reporting to the Head of Guided Sales, you will be responsible for:

  • Create collections for the cluster focusing on a single sub-category, item types or focus sellers.
  • Book Search Results Cards (SRC) & Search Trends in conjunction with specific cluster campaigns and Mega/A/B campaigns. 
  • Analyze weekly reports on search to assess performance of search keywords relating to the cluster so tools such as Search Hint, Search Banner & Search Trends can be utilized to boost revenue. 
  • Assist the category team to QC their category pages and search result pages to ensure better customer experience.
  • Work alongside the cluster's campaign specialists on the planning & execution of the weekly campaigns. 
  • Feed planning with A&B sellers and category managers.
  • Assist in the MY Search Relevance project for the cluster to improve the customers search experience on Lazada and reduce our platform's PI (product irrelevancy) score.

Job Requirements

  • Bachelor’s degree in Business, Marketing or related field of study.
  • At least 6 years of work experience, ideally in eCommerce or high-growth industries.
  • Hands-on experience working with multiple teams and stakeholders.
  • Detailed-oriented and good communication skills with willingness to learn in a fast-moving environment.
  • Strong analytical skills and proven ability of data-driven decision-making.
  • Analytical mind & strong attention to detail. 
  • Experience in on-site merchandising and traffic management a definite plus.
  • Willingness to work in a fast-paced environment.
  • Ability to work both independently and within a team. 
  • Proficiency in MS Office (especially Excel & PowerPoint).
  • Experience in e-commerce preferred.

Our Culture

WHO WE ARE

Lazada is Southeast Asia’s number one online shopping and selling destination, with a presence in Malaysia, Indonesia, Philippines, Singapore, Thailand and Vietnam. 
 
We are pioneering e-commerce across some of the fastest growing countries in the world by offering a fast, secure and convenient online shopping experience with a broad product offering in categories ranging from fashion, consumer electronics to household goods, toys and sports equipment
 
With our tremendous growth, we seek dynamic, entrepreneurial, broad-minded individuals to join us.
 
Hone your creativity, invent and innovate, and set your own highest standards within a nurturing, equal opportunity environment.
 
As a young and dynamic company, Lazada is the place for you to grow and develop your career. 

OUR CULTURE


We are all entrepreneurs and owners at Lazada. We have a holistic view of the company’s strategy, and are accountable to drive the end result.

We know what our customers and sellers need and want, and work to deliver the best experience.

We prefer to set our own highest standards than follow what others have prescribed. We invent, innovate and implement at a high quality and speed, with no compromise.

We are confident but humble in the pursuit of high standards. We all have an obligation to challenge if we disagree.

We voice our case, agree to disagree and then commit whole-heartedly. We are open-minded, honest and respectful, forging an environment built on trust.
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