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Business Intellegence Associate

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Golden Triangle , Kuala Lumpur

About The Job

  • Analyse contact volume patterns and draw out insightful data for next course of action
  • Work with the internal team to address the pain point faced by buyer and seller
  • Drive a culture of continuous improvement and strive towards operational excellence in all areas 
  • Develop clear, timely and accurate periodic reports that drive continuous improvement in process and productivity using automation / self-serve dashboards where applicable
  • Analyse and communicate the complex analysis and findings in a simple and concise manner

Job Requirements

  • Minimum 3 years’ experience in data analysis
  • Must be proficient with SQL
  • Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy
  • Demonstrate excellent communication skills, good analytical diagnostic, troubleshooting and data visualization skills

Our Culture


Lazada is Southeast Asia’s number one online shopping and selling destination, with a presence in Malaysia Indonesia, Philippines, Singapore, Thailand and Vietnam. 
We are pioneering e-commerce across some of the fastest growing countries in the world by offering a fast, secure and convenient online shopping experience with a broad product offering in categories ranging from fashion, consumer electronics to household goods, toys and sports equipment
With our tremendous growth, we seek dynamic, entrepreneurial, broad-minded individuals to join us.
Hone your creativity, invent and innovate, and set your own highest standards within a nurturing, equal opportunity environment.
As a young and dynamic company, Lazada is the place for you to grow and develop your career. 


We are all entrepreneurs and owners at Lazada. We have a holistic view of the company’s strategy, and are accountable to drive the end result.

We know what our customers and sellers need and want, and work to deliver the best experience.

We prefer to set our own highest standards than follow what others have prescribed. We invent, innovate and implement at a high quality and speed, with no compromise.

We are confident but humble in the pursuit of high standards. We all have an obligation to challenge if we disagree.

We voice our case, agree to disagree and then commit whole-heartedly. We are open-minded, honest and respectful, forging an environment built on trust.