Account Manager
Lava X Technologies
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Undisclosed
Puchong
Full-Time
Job Description
Objectives of this Role
- Own the customer relationship, manage client needs and requirement
- Responsible to manage project progress for a successful project delivery
- Communicate client needs / brief internally to ensure consistent understanding between client and team members
- Build and strengthen client relationships to build affinity
- Manage and organize communication and documentation
Job Description
At Lava X, our client relationships are our top priority. We’re looking for a dedicated account manager to chair and manage our accounts, bridging our clients and developers to provide the best project experience internally and externally.
Our ideal candidate will have a passion for problem-solving and a drive to build affinity. Applicants should be familiar with the tech industry, speak and live with technology. Programming language understanding is not a must but will be a huge advantage for this role.
If you are:
- A leader
- Well-versed in tech product usage (you know the in and out of Google Drive, you can find and access all different layers of settings on Android/ iOS phone, Facebook account, etc.)
- Experienced in client management
- Experienced product/project management
- Excited to work with programmers
Apply today and help us build meaningful, long-lasting relationships that move our business forward!
Job Requirements
Skills and Qualifications
- Professional experience in account management (or professional customer service) role
- Ability to actively manage clients and projects, ensure project completion within the timeline.
- Ability to work efficiently and effectively.
- Strong problem-solving skills.
- Strong written and verbal communication skills
- Good attention to detail and organizational skills
Preferred Qualifications
- Proven track record of good reviews from the client and good feedback from the team.
- Proficiency with tech products.
- Additional professional certification will be a plus point.
Additional Info
Experience Level
1 - 7 Years of Experience
Job Specialisation
General Work, Management Trainee, Others
Company Profile
Lava X Technologies
Lava X Technologies Sdn Bhd (1201580-V) is a technology company in Malaysiaprovide web application development and mobile app service using modern technologies like React Native, Flutter, React.js, Node.js and Kubernetes on a Micro-services architecture.
We strongly believe that each software product should have its own life. Just like you, we’re not satisfied with merely existing, we grab onto exciting ideas and make them a reality.
Starting in 2016 we had worked on multiple projects for local businesses and tech startups from overseas such as Australia, the United States and the United Kingdom.
Today our clients range from a 1-man bootstrapped startups to a multinational corporation that has over 20,000 staffs.
Whether you are an enterprise or a growing startup, you have the ideas we have the technology to bring them to life.
