Job Description

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close Appointments
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Hit our monthly Appointment targets
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Job Requirements

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Preferable to have good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent command of English & Malay. Added languages is an added advantage.
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• SPM Leavers/ Diploma Holders/ Bachelors all welcomed to apply!

Company Benefits

Additional Info