Junior Operations Executive

KATSANA Holdings Sdn Bhd

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RM 2500 - RM 3000

Damansara

Full-Time

Job Description

This position is under KATSANA Fleet Services Sdn Bhd, a subsidiary of KATSANA Holdings Sdn Bhd.

KATSANA Fleet Services Sdn Bhd powers the operation of small to large transportation & logistic companies in South-East Asia. As a junior operations executive, you will be the bridge between our customers and the company in providing high quality customer service, ensuring successful delivery of products and solutions to customers.

You will answer, and receive direct tutelage from the CEO and Head of Operations in communicating and managing customers, building empathy in understanding and solving customer problems, and working tightly with team members to deliver an exceptional experience for customers.

You are expected to be able to hold conversations in Malay and English; take note that proficiency in Mandarin or Tamil will be valuable. You should be able to write well in form of emails, reports or documentation for management or customers.

You are expected to accompany sales, operations, project delivery and customer support departments to meet customers anywhere in Malaysia and South-East Asia.

Job Requirements

Experience: 0 to 1 year of experience
Education: SPM/Diploma/Degree in any educational background

Personality Trait:

Energetic: You will accompany team members for meetings in Malaysia and overseas. You might also be traveling on your own, during the day or at night. Weekdays or weekends. Rain or shine, our customer is the number one priority.
Personable: Pleasant appearance and manner. You should be comfortable in communicating & conversing with all walks of life, from the hardworking people on the ground to managers and employers in meeting rooms.
Structured & Organized: You prefer clarity in organisation than organized chaos. You take notes, you have personal folders, and may even separate whites and colored shirt when doing your laundry.

Company Benefits

Free Fruits every Monday

On top of free lunch every Wednesday, we also provide free fruits every Monday.

Free secure carpark (private parking)

Office location is easily accessible with open carpark in a private location. You dont have to be bothered with parking tickets or compete for space.

Annual company trip & picnics

Local and international company trips with the whole team & your family. Picnics are also held every quarter.

Health - Family is covered

Your family is covered in our health insurance package (for confirmed staff)

All public holidays are recognized

We recognized all gazetted public holidays in Malaysia (16-19 days annually).

Free Lunch every Wednesday

Free lunch is provided every Wednesday, where the team eats together in the office, or book the entire restaurant for us all.

Additional Info

Experience Level

0 - 3 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial

Company Profile

KATSANA Holdings Sdn Bhd

Team Effort, World Class, Transparent, Inquisitive & Decisive

As KATSANA evolves and grow, the company will face new challenges, rewarded with new opportunities, and become home to talents that find solace in our organisation, these five values remains :

Team Effort

Everyone has a say and everyone has to have ownership of the products. That means we care about the development and we are honest and direct with constructive criticism. We are a team, so we are also thoughtful in how we do it, and tender when we say it.

World Class

We strive to be the benchmark for other technology companies. We do things with pride in our work, where passion emanates from every corner of the products. We are a team that are more than the sum of all parts.

Transparent

We put honesty above everything else. We accept that mistakes happen, and we expect people to learn from it. We are a team that find solutions together and grow together.

Inquisitive

We ask questions, and understand that answers may be varied. We poke and experiment with new technologies, yet we value and respect tried and tested techniques. Our final answers are based on data, with instinct as guidance.

Decisive

We value action than indecision. We understand that success does not lie with right or wrong decision. Success lies with perseverance and resilience when a decision is made.

Junior Operations Executive

KATSANA Holdings Sdn Bhd

RM 2500 - RM 3000

Damansara

Full-Time

This job is no longer available