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Hardware Engineer

Information technology
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Damansara, Kuala Lumpur

About The Job

You are expected to:
  • Work closely with the head of engineering, backend developer, and project manager to determine the correct hardware/IoT devices for the required solution for the customers with the right configurations and setup.
  • Work closely with Head of Engineer and Head of Support to provide resolution for any hardware issues pertaining to trouble tickets and on-site commissioning within the time frame of Service Level Agreement (SLA) or contract.
  • Determine the correct fitment method for hardware installation when required during the site visit.
  • Establish the standard quality of workmanship of hardware installation and its fitments for the technicians to comply.
  • Analyze technically the best hardware/sensors in the market to determine the most suitable hardware.
  • Document on all hardware configurations, best installation setup, and troubleshooting guide.
  • Remain up-to-date on the latest trends in IoT hardware technology.
  • Strong communication, documentation and organizational skills.

Job Requirements

  1. Good understanding of current IoT hardware concepts, technology, functions and its business - application.
  2. Good knowledge in electronics and able to design electronic circuit
  3. Basic experience in configuring, troubleshooting, calibrating and connecting IoT devices such as GPS tracking devices and other hardware sensors.

Our Culture


The name KATSANA
The name KATSANA originated by a Malay abbreviation for “dekat sana”which stands for “over there” in English.

  • To create safer roads and save lives through technology.

  • To become the defacto solution for usage-based insurance telematics in the region.
  • To become the forefront of connected-cars technology in the automative industry.
  • To become the largest telematics provider in the international market.


Team Effort, World Class, Transparent, Inquisitive & Decisive

As KATSANA evolves and grow, the company will face new challenges, rewarded with new opportunities, and become home to talents that find solace in our organisation, these five values remains :

Team Effort
Everyone has a say and everyone has to have ownership of the products. That means we care about the development and we are honest and direct with constructive criticism. We are a team, so we are also thoughtful in how we do it, and tender when we say it.

World Class
We strive to be the benchmark for other technology companies. We do things with pride in our work, where passion emanates from every corner of the products. We are a team that are more than the sum of all parts.

We put honesty above everything else. We accept that mistakes happen, and we expect people to learn from it. We are a team that find solutions together and grow together.

We ask questions, and understand that answers may be varied. We poke and experiment with new technologies, yet we value and respect tried and tested techniques. Our final answers are based on data, with instinct as guidance.

We value action than indecision. We understand that success does not lie with right or wrong decision. Success lies with perseverance and resilience when a decision is made.