Customer Service Representative
Jovian Mandagie Sdn Bhd
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RM 2000 - RM 2400
shah Alam
Full-Time
Job Description
We are looking for young and vibrant candidate as to fulfill this position. The main priority of having a customer service is to create "Jovian Experience" to our customers. Therefore, this job may consist of several points that you need to master in order to become our Customer Service Representative:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Job Requirements
- At least 2 years of working experience in related field
- Strong communication skills
- Ability to multi-task, prioritize and manage time effectively
- Knowledgeable in using Microsoft Office
- Fun and have positive attitude
Company Benefits
Company Trip
Team Bonding activities on quarterly basis an also annual Company Trip will be given to all confirmed/permenant staff.
Insurance
Hospitalization and total Permenant Death insurance will be provided. On top of that, outpatient treatment can be claimable up to RM 600 annually.
Long Hari Raya Holiday
We work hard to gain sales during Ramadhan. As a reward, long holidays will be given by the Management.
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
General Work, Management Trainee, Others
Company Profile
Jovian Mandagie Sdn Bhd
We are a brand that inspires and celebrates life, fashion and self-empowerment in the way that we do. One of the leading Malaysian-based fashion brands that has deep respect towards those who want to look good and feel good in style and quality. Established in 2012, our Ready-To-Wear brand has tendered all walks of demographics with friendly price point for such considerably premium line of apparel.
Customer Service Representative
Jovian Mandagie Sdn BhdRM 2000 - RM 2400
shah Alam
Full-Time
This job is no longer available