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Executive, Operations

Operations and admin
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Petaling Jaya, Selangor

About The Job

We are looking for like-minded people who like challenges and driving growth to join our fast-growing team! We are a young, dynamic bunch of fun-loving individuals that certainly know how to work hard (and play harder) and always strive to be our best to bring our company to the next level.

The key Job Scopes for our Operations Executive role are:
  • Supporting Business Development and Operation teams from sales pitching to execution, the full 360-degree experience of bringing communities on board and implementation. 
  • To assist in preparing sales proposals and supporting documentation (i.e roll-out/implementation timeline), on-site system installation and on-site support. 
  • To conduct all the clients' system trainings, community events and campaigns.
  • To liaise and work closely with our clients (i.e Property Developers/Property Management Companies/Security Guard Companies/Residents Associations) on all the Operations related matters. 
  • To assist on increasing communities’ sign up rate, engagement rate, usage rate and client retention.
We believe JaGaApp is a great platform for individuals to join a successful start-up that provides you great opportunities for you to learn, contribute and grow professionally alongside with our company’s Co-Founders and core management team. 
 Join our JaGaApp Family today and be part of our rewarding journey! 

Job Requirements

  • 0 - 5 years of working experience (fresh graduates with a self-motivated ‘hustle’ mentality are welcome to apply)
  • With Tertiary education qualification
  • Candidate should be independent, self-motivated, target oriented and eager to learn
  • Comfortable with Start-Up working environment and mentality
  • Proficient in Microsoft Excel, Power Point and Word
  • Proficiency in Google Sheets, Google Docs, and/or Google Slide is a plus
  • Excellent organizational skills and the ability to handle sensitive information confidentially
  • Energetic, willing to learn, positive attitude and a fighter
  • Excellent communication and interpersonal skills
  • Proficient in multiple languages - English, Chinese and Bahasa Malaysia
  • Willing to travel and must possess own transport

Our Culture


Trusted by over 400 neighbourhoods throughout Klang Valley, Seremban, Perak, Melaka, Penang & Johor, makes us the largest community network in Malaysia! So if you love crazily fun and fast-paced environment where you have the great opportunities to work with all the cool people in the communities (a.k.a industry experts), you have come to the right place!

We might not be saving the world, but we are here to empower you and your neighbourhood towards a better, smarter and safer community with JaGaSolution. 


JaGaApp (previously known as Graaab JaGaApp) is part of our total system JaGaSolution that is an all-in-one solution platform encompassing property management app, accounting, security guard tracking, workflow management as well as access card & IoT integration. 
JaGaSolution is designed and built as a bridge connecting the 3 main parties in any communities, namely the Security Guards, Residents and Property Management on a single platform.