Job Description

• Monitor the hotel's e-Commerce strategies as they are being implemented
• Daily management of hotel online presence on various Online Travel Agent, B2B websites
• Managing rate & inventory changes as well as content management
• Developing budgets for projects, monitoring costs, providing status reports to management, and incorporating feedback from the executive level
• Manage E commerce website content updates, coordinating site changes with IT and Marketing business owners including site presentation, product presentation, pricing changes and text and image modifications
• Manage and update the Hotel’s website and e-Commerce functions including latest campaign, events and promotions from the Hotel
• Drives web traffic/sales, growth of e-Commerce applications via targeted online campaigns and retention strategies, with high level of customer acquisition and conversion
• Develops and implements new customer acquisition and retention initiatives by managing search engine keyword buys, email acquisition newsletters and exploring other online advertising vehicles
• Negotiate and close new business opportunities with new merchants.
• Assist in Revenue and Reports during the absence of Assistant Director of Revenue; maximizing hotel's overall revenue

Job Requirements

1. Candidate must possess at least a Diploma, Advanced Higher/ Graduate Diploma in Business studies/ Administration/ Commerce/ Marketing or equivalent
2. At least 2 years working experience in relevant field and strong knowledge / skills in various Online Travel Agent, B2B websites
3. Possess strong planning skills, good business acumen, excellent communication and negotiation skills, creative and meticulous with details
4. Developed analytical and problem-solving skills
5. Able to work independently and work under minimum supervision
6. Able to execute online campaigns and monitor the performance of the campaign to ensure good result
7. Executive / manager specializing in Hotel Management/ Tourism Services or equivalent will be an advantage

Company Benefits

Additional Info