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Technical Support Coordinator

Information technology
Full-time
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MidValley City Center, Kuala Lumpur

About The Job

As a Technical Coordinator, you are part of our post-sale technical team and your passion for providing exceptional service contributes to our high level of partners satisfaction. Acting as the first line of technical response to our partners, you will communicate in an open helpful and engaging tone and focus on finding the right solution with each partner. 

Your technical know-how will put on the test as the right solution for each partner will be unique as there is no one-size-fits-all solution in reality. Once you master this skill, you will use your Jedi's skill to amaze the partners that you are working with.

Additionally, you will work with various teams to resolve concerns and serve as an ambassador of our brand. 

By the way, logical thinking and common sense are mandatory. If you think you have both, we would like to meet you in person.

If you have both logical thinking and common sense and you enjoy hacking your way through things, we would love to meet you in person 😍

Job Requirements

There are no specific technology/programming language requirements for this role, but most of the projects will involve HTML and Javascript. Extended skill sets are welcome and encouraged. 

Our Culture

WHY JOIN US?

  • Monthly get togethers
  • 30 days work from home per annum (upon confirmation)
  • Open and transparent culture
  • We provide good opportunities for learning and working directly with the founders
  • Unlimited snacks!

ABOUT US

Involve Asia is an affiliate marketing platform that helps connect advertisers to publishers through native advertising solutions.

Involve provides tools to help web, mobile and social publishers automate affiliate marketing and maximise their earnings through intelligent product and service recommendations.

Set up in 2014, Involve Asia is a venture-backed company with offices in Malaysia, Indonesia and Thailand.

In 2017, Involve Asia has also been certified as an MSC-status company.
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