Job Description

• Study product samples 
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential processes and ideas, focusing on improving business efficiencies 
• Create and maintain the information architecture
• Communicate with product designers and developers to understand product details
• Collaborate with technical staff 
• Analyze and manage existing and potential content
• Make high-quality documentation that meets standards and is appropriate and easy to use
• Produce and distribute tutorials to help end-users use a variety of applications
• Research and collect usability feedback 

Job Requirements

• Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Professional Writing or Creative Writing is a big plus
• Background in engineering or computer science is a big plus

Company Benefits

Additional Info