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E-Commerce Manager

Sales and marketing
Full-time
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Menara MBMR, Kuala Lumpur, Kuala Lumpur

About The Job

  • Responsible for day-to-day business operation of the digital experience platform that consists of websites, mobile apps, online procurement and includes pricing, promotions, order management, fraud monitoring and fulfillment for popular online marketplaces including but not limited to Lazada, Shopee and Lelong.
  • Experienced in using digital marketing platforms offered on marketplaces.
  • ensure successful detection and triage of issues, customer struggle, and site/experience performance.
  • Identifies and recommends changes to improve effectiveness of technology, site, and application performance in support of customer acquisition/retention, conversion, and revenue generation initiatives.
  • Leverage key measures and reports for evaluating site, tools, application performance, and/or core functionalities to make recommendations regarding changes or upgrades needed to deliver against customer needs and omnichannel marketing goals for customer acquisition/retention, conversion, and revenue generation.
  • Verify compliance with e-commerce practices, payment procedures, and online policies for managing and maintaining customer information, user generated content usage and sharing.
  • Plan and manage on procurement and logistic matters for the online store.

Job Requirements

  1. Bachelor's Degree in Marketing or related field.
  2. Experience in ecommerce store management
  3. Experience with online shopping and working with retailers, as well as search engine optimization, assortment, and promotion strategy.
  4. Clear understanding of the shopper journey and extensive experience in retailer owned traffic and conversion tactics such as paid search and display advertising
  5. Experience leveraging with monitoring and analytics tools.
  6. Experience with integrations between content management, digital asset systems, data management systems

Our Culture

ABOUT US

Involve Asia is an affiliate marketing platform that helps connect advertisers to publishers through native advertising solutions.

Involve provides tools to help web, mobile and social publishers automate affiliate marketing and maximise their earnings through intelligent product and service recommendations.

Set up in 2014, Involve Asia is a venture-backed company with offices in Malaysia, Indonesia and Thailand.

In 2017, Involve Asia has also been certified as an MSC-status company.

WHY JOIN US?

  • 20 days work from home per annum (upon confirmation)
  • Open and transparent culture
  • We provide good opportunities for learning and working directly with the founders
  • Unlimited snacks!

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