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Senior Executive, Advertiser Accounts

Marketing - Digital
Full-Time
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Mid Valley, Kuala Lumpur

About The Job

DUTIES AND RESPONSIBILITIES
  • Serve as the lead point of contact for all customer account management matters.
    ● Acquire new sales opportunities and maintain strong, long-lasting client relationships.
    ● Help customers through email, phone, online presentations, screen-share and in-person meetings.
    ● Negotiate contracts and close agreements to maximize profits.
    ● Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
    ● Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
    ● Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
    ● Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
    ● Prepare reports on account status.
    ● Assist with challenging client requests or issue escalations as needed.
    ● Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
    ● Enhance organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
    ● Liaise between the customer and internal teams.

Job Requirements


JOB REQUIREMENT
  • Proven account management or other relevant experience.
    ● Demonstrated ability to communicate, present and influence credibly and effectively at all necessary levels of the organization.
    ● Experience in delivering B-to-B and client-focused solutions.
    ● Ability to manage multiple projects at a time while paying strict attention to detail.
    ● Excellent listening, negotiation and presentation skills.
    ● Excellent verbal and written English communications skills.
    ● Self-motivated and able to thrive in a results-driven environment.
    ● Natural relationship builder with integrity, reliability and maturity.
    ● Ability to prioritize among competing tasks.
    ● Excellent time and project management skills. You’re always looking to improve inefficient processes.
    ● Good at Microsoft Office Suite and Google Apps.
    ● BA/BS degree in Business Administration, Sales or relevant field.

Our Culture

OUR VALUES

  • One of the largest affiliate service network in Asia
  • A strong team of motivated work culture
  • Work-life balance & travel opportunities

The candidate must be flexible to meet the demands of our growing organization. The ideal candidate will have a positive disposition, solid organizational and communication skills, and proven account management or other relevant experience.

ABOUT US

Interspace Digital Malaysia Sdn. Bhd. is operating ACCESSTRADE, an affiliate marketing platform, for the Malaysia market. ACCESSTRADE is the leading Affiliate Platform in Southeast Asia, which originated in Japan since 2001.

Since 2012, Interspace Co., Ltd has been expanding to China, Indonesia, Thailand, Singapore, and Vietnam. Lately, the company expanded to Malaysia, forming Interspace Digital Malaysia Sdn. Bhd.

Interspace Group has more than 500 employees throughout the world and Interspace Co., Ltd was listed in the Mothers section of the Tokyo Stock Exchange in 2006.
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