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IT System/ Software Integrator

Information technology
Full-time
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Mid Valley, Kuala Lumpur

About The Job

1. SYSTEM INTEGRATION SUPPORT
  • Provide integration support to the assigned campaigns.
  • Support on validation work (need to be skilled in data processing in Excel).
  • Responsible for providing technical assistance and support for our clients and partners, related to integration and operation of digital advertisement analysis tool on their web/app system.
  • Ensure the endpoint security is in line with IT security policy.
  • Response to queries, runs diagnostic programs, isolates problem, and determines and implements the solution, in hand with our system teams in HQ and other countries' branches.
  • Walk colleagues or clients through steps to help them resolve their technical problems.
  • Maintains daily performance of computer and web systems.
  • Walks customers through the problem-solving process.
  • Runs reports to determine malfunctions that continue to occur.
2. INTERNAL IT SUPPORT
  • Owns designated software or hardware systems, and take responsibility for their maintenance and operation.
  • Educates and assists with meetings, training materials, and goal-setting involving information technology (IT).
  • Organizes own workload sets priorities and works within deadlines.
  • Responds to technical requests and outages, resolving problems in a timely manner.
  • Provides expertise and advice on appropriate use, forecasting needs and offering recommendations.
  • Provide sales support in terms of IT, including but not limited to create a campaign, set rewards and upload banner. 

Job Requirements

  • 4 years of experience in providing system or software integration
  • Experience in development with Javascript (the private project is also acceptable)
  • Willing to work on a weekend or Public Holiday when necessary.
  • Flexible to meet the demands of our growing organization.

Our Culture

OUR VALUES

  • One of the largest affiliate service network in Asia
  • A strong team of motivated work culture
  • Work-life balance & travel opportunities

The candidate must be flexible to meet the demands of our growing organization. The ideal candidate will have a positive disposition, solid organizational and communication skills, and proven account management or other relevant experience.

ABOUT US

Interspace Digital Malaysia Sdn. Bhd. is operating ACCESSTRADE, an affiliate marketing platform, for the Malaysia market. ACCESSTRADE is the leading Affiliate Platform in Southeast Asia, which originated in Japan since 2001.

Since 2012, Interspace Co., Ltd has been expanding to China, Indonesia, Thailand, Singapore, and Vietnam. Lately, the company expanded to Malaysia, forming Interspace Digital Malaysia Sdn. Bhd.

Interspace Group has more than 500 employees throughout the world and Interspace Co., Ltd was listed in the Mothers section of the Tokyo Stock Exchange in 2006.
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