Job Description

• To maintain professionalism and positive image while attending to customers’ call/enquiry on the phone or over the counter.
• Responsible for promoting and selling our range of bearings and mechanical related products.
• Answer to customers' enquiries on parts availability, pricing and delivery lead time.
• Handle customers' feedback & assist in addressing customers' concern
• Process sales orders, generate pick list, arrange cargoes for pick up & process delivery.
• Work closely with customers to meet delivery schedule and coordinate delivery with customers’ forwarder.
• Handle payment issues and ensure credit control to be in place.
• To be involved in all aspects of customer service related functions in a manner that satisfies customers' need. To maintain an amicable relationship with customers through constant communications.
• To compile all requests, purchase order, outstanding issues, feedback or complaints about respective sales personnel to take necessary actions.

Job Requirements

• Candidate must possess at least a Secondary School/SPM/”O” Level; Higher Secondary / STPM / ”A” Levels; or Diploma in any field of subject
• Required language(s): Mandarin or Cantonese, English, Malay
• Preferably candidates fluent in Mandarin or Cantonese as the role requires the candidate to deal with Mandarin and/ Cantonese speaking clients
• We accept fresh graduate or has 1 year/(s) of similar working experience in any industry
• Possess own mode of transportation

Company Benefits

Additional Info