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Indoor Sales/ Customer Service Executive

Sales and marketing
Full-time
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Jln Tandang Seksyen 51,PJ, Selangor

About The Job

  • To maintain professionalism and positive image while attending to customers’ call/enquiry on the phone or over the counter.
  • Responsible for promoting and selling our range of bearings and mechanical related products.
  • Answer to customers' enquiries on parts availability, pricing and delivery lead time.
  • Handle customers' feedback & assist in addressing customers' concern
  • Process sales orders, generate pick list, arrange cargoes for pick up & process delivery.
  • Work closely with customers to meet delivery schedule and coordinate delivery with customers’ forwarder.
  • Handle payment issues and ensure credit control to be in place.
  • To be involved in all aspects of customer service related functions in a manner that satisfies customers' need. To maintain an amicable relationship with customers through constant communications.
  • To compile all requests, purchase order, outstanding issues, feedback or complaints about respective sales personnel to take necessary actions.

Job Requirements

  • Candidate must possess at least a Secondary School/SPM/”O” Level; Higher Secondary / STPM / ”A” Levels; or Diploma in any field of subject
  • Required language(s): Mandarin or Cantonese, English, Malay
  • Preferably candidates fluent in Mandarin or Cantonese as the role requires the candidate to deal with Mandarin and/ Cantonese speaking clients
  • We accept fresh graduate or has 1 year/(s) of similar working experience in any industry
  • Possess own mode of transportation

Our Culture

TOP QUALITY SERVICES COMES FROM US!

Emphasizing the quality of self-motivation, self-development and teamwork, we aim in giving our employees full control in their work, by providing support and constructive feedback from superiors. Only by emitting trust and support, our employees are able to work in their best, therefore we have managed to create a working culture that supports self-initiation in a less competitive working environment.    

Based on 30 years of strong network base and trust, customer has regarded International Bearings as the most trusted brand giving consistent service and quality. Employees too are valued as our most important assets - most of our seniors have worked at least 10 years and above - loyalty are proof showing that the company cares for their employees    


SUPPLY AND DEMAND IS OUR CORE VALUE

We are one of the longest serving pioneers in trading and distribution of Automotive & Machinery bearing parts. Founded since 1971, we have expanded our business to 6 countries with more than 15 branches founded locally and internationally.

History
Founded in Singapore as a small automotive parts trading shop, we have grown and expanded our organization to be the key player in distribution and export of bearings internationally across the globe.

Product & Services
With our strong commitment and trusted mutual relationship with our brand owners, we are appointed as the authorised and exclusive distributor for various high quality brands such as NACHI (Japan), FYH (Japan), TIMKEN (U.S.A), FAG (Germany), NMB (Japan), IJK (Japan), JNS (Japan), TORRINGTON (U.S.A), FAFNIR (U.S.A), SBC (Korea), SAMICK (Korea) and many other brands, making us the key player in the automotive parts & bearings distribution industry.

Financial
With improved reinforcement of over 2 generations, International Bearings stands as one of the strongest and most stable organisation in the market with more upcoming expansion opportunities to diverse into.

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