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E-Commerce Executive

Inter-Asia Technology Sdn Bhd
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Undisclosed

Petaling Jaya

Internship

Job Description

  • Responsible for the full range of operational and administrative activities in e-commerce platforms.
  • Communicate courteously with customers via live chats, service desk and email, and update customers on the status of their requests within the certain time frame.
  • Familiar with our products to resolve enquiries and complaints.
  • Keeping records of customers’ interactions, transactions, comments and complaints. Compile and create reports on overall customer satisfaction.
  • Analyse data to monitor performance of social media channels and identify trends.
  • Manages online merchandise presentations and executes effective positioning of products
  • Maintain good relationships and follow up with new and existing customers.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • To perform any ad-hoc task as assigned by the Management from time to time.


Job Requirements

  • Candidate must possess at least SPM/"O" Level/Diploma or Degree in any field.
  • Required language(s): Bahasa Malaysia, English, Mandarin (optional)
  • Fresh graduates are encouraged to apply as training will be provided.
  • Proficient in using Microsoft Word, Excel, & PowerPoint.
  • Willing to work late and during weekend is a bonus.
  • A self-motivated and industrious achiever with excellent customer service skills.
  • A pleasant and dynamic personality combined with enthusiasm and desire to continuously learn.
  • A team player with excellent interpersonal skills.


Company Benefits

Comfy & Peaceful

Comfortable & peaceful working environment

Attractive Remuneration Package

- Attractive bonuses - Incentive for top performers

Personal & Professional Development

- Continuos learning culture - On-job-training


Additional Info

Experience Level

#NoExperienceNeeded

Job Specialisation

Customer Service


Company Profile

Inter-Asia Technology Sdn Bhd-logo-image

Inter-Asia Technology Sdn Bhd

Inter-Asia Technology Sdn Bhd is a specialized comprehensive solution provider of computer, audio, or multimedia peripherals based in Malaysia. Established since May 2002, we believed that growing demand for computers and the Internet continues to expand rapidly with businesses and home users. Therefore, with the phenomenon comes a need for quality and affordable computer peripherals and equipment on a daily basis. Inter-Asia Technology Sdn Bhd was established to fulfill the demand for high-quality products to elevate each and every business and personal needs. Sincerely, we value the opportunity to offer all kinds of multimedia peripherals to the consumers by only a call away and strive to be, in essence, a complete provider of your computing and lifestyle needs. 

company-logo-image

E-Commerce Executive

Inter-Asia Technology Sdn Bhd

Undisclosed

Petaling Jaya

Internship

This job is no longer available