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Customer Care Executive (Night Shift)

Other
Full-time
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Kelana Jaya, Selangor

About The Job

Job Description:
We are looking for a customer-oriented representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure Customer Care Standards and maintain high customer satisfaction.

The Job:
  • Liaise between the company and the clients globally.
  • Provide information about products and services, process cancellation request and obtain details of complaints via calls, live chats and emails.
  • Seek to “Wow-with-Service”. 

Job Requirements

The Person:
  • Fresh graduates are encouraged to apply.
  • Working experience in Call Centers, Telesales environments, customer service environments, hospitality or Creative/Advertising companies will be an added advantage.
  • Have a passion for cold-calling, telemarketing, business development and customer service.
  • Self-confident, strong initiative and an ability to interact with all types of people.
  • Ability to multi-task, manage stress and work under pressure.
  • High adaptability and able to make smart decisions quickly.
  • Good communication, listening and interpersonal skills.
  • Strong attention to details.
  • Must be internet savvy.
  • Good command of English (verbal & written)
  • Must be able to work any shift. 

Our Culture

WHO WE ARE

Inmagine Group is a leading global creative ecosystem powered by design, technological innovation, and entrepreneurship. Our 18-year track record in stock content is built on strong value proposition, community focus and unique insights into the most exciting and dynamic sector of our times: the creative industry. Spanning 44 offices worldwide with about 250 employees and a content portfolio of over 60 million unique files, the Inmagine Group is driven daily by our mission to build a better creative ecosystem for tomorrow.

OUR CULTURE

An entrepreneurial culture - So you learn so much more! Passionate People - Because passion inspires achievement! Diversity - The best recipe for ideas! Aggressive and bright talent - Who can accelerate innovation in our fast-paced environment. 
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