Inmagine Group is a leading global creative ecosystem powered by design, technological innovation, and entrepreneurship. Our 18-year track record in stock content is built on strong value proposition, community focus and unique insights into the most exciting and dynamic sector of our times: the creative industry. Spanning 44 offices worldwide with about 250 employees and a content portfolio of over 60 million unique files, the Inmagine Group is driven daily by our mission to build a better creative ecosystem for tomorrow.
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Kelana Jaya, Selangor
About The Job
We are looking for a customer-oriented representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure Customer Care Standards and maintain high customer satisfaction.
- Liaise between the company and the clients globally.
- Provide information about products and services, process cancellation request and obtain details of complaints via calls, live chats and emails.
- Seek to “Wow-with-Service”.
- Fresh graduates are encouraged to apply.
- Working experience in Call Centers, Telesales environments, customer service environments, hospitality or Creative/Advertising companies will be an added advantage.
- Have a passion for cold-calling, telemarketing, business development and customer service.
- Self-confident, strong initiative and an ability to interact with all types of people.
- Ability to multi-task, manage stress and work under pressure.
- High adaptability and able to make smart decisions quickly.
- Good communication, listening and interpersonal skills.
- Strong attention to details.
- Must be internet savvy.
- Good command of English (verbal & written)
- Must be able to work any shift.
WHO WE ARE
An entrepreneurial culture - So you learn so much more! Passionate People - Because passion inspires achievement! Diversity - The best recipe for ideas! Aggressive and bright talent - Who can accelerate innovation in our fast-paced environment.