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Senior Solutions Consultant

InfinitiLab Sdn. Bhd.
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Undisclosed

One City, Subang USJ

Full-Time

Job Description

Your Role
A solutions consultant plays a unique role at the intersection between our business’ strategic and its operational scope. Your primary responsibility revolves around understanding the clients’ business, designing solutions to help them achieve their business goals, and maintaining excellent relationships with them. Communication skills and technical familiarity are key in providing these services. 
 
Part business analyst and part salesperson, you will support sales efforts using your tech expertise by working together with prospective customers. You will also work closely with cross-functional teams to ensure projects are well managed and delivered. At senior levels, you are also expected to train our younger consultants to ensure operational success between them and our engineering division.

Your Responsibilities
  • Gather and organise requirements and information from customers. 
  • Conduct in-depth functional evaluations of customer requirements and business objectives, and present plans on customised software solutions. 
  • Develop detailed project plans, requirements specifications, and product development schedules. 
  • Engage in pre-sales activities such as conducting demos and presentations to pitch products as well as ideas to prospects and existing customers. 
  • Collaborate with other stakeholders, project owners, and internal peers (UI/UX and fellow software engineer) to design, plan, and manage solutions delivery. 
  • Serve as a liaison between the company, customer, and several third parties. 
  • Measure project performance using appropriate systems, tools, and techniques. 
  • Manage accounts and achieve expected business results on a weekly and monthly basis.  
  • Provide second level support, as needed, to maintain production applications. 
  • Assist in user training or writing of instruction manuals. 
  • Work closely with the Head of Department to assist in the implementation of business strategy, policies and operational processes. 
  • Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies and software development best practices by attending relevant courses, expanding personal networks and reading widely. 
  • This job description is a list of the core responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objective. 

Job Requirements

  • A relevant degree qualification (Computer Science, Information Technology or Software Engineering) is preferred.
  • You have 3-4 years of experience in SDLC, preferably in open-source programming.
  • You are an effective communicator who can work with both tech-savvy and creative parties, with ability to translate business needs into solution architecture requirements. 
  • You are adept at managing projects, tasks and time. Moving between different projects, clients and teams comes naturally to you.

Company Benefits

Minimum Leave Policy

Take paid time off whenever you need to! The minimum to start is 16days. Did I tell you that there is no cap?

Culture

We pack work and play into a casual, comfortable environment. Work is important, but so is fun!

Remote Working & Flexibility

Work anywhere from the world, be it in an island or from house! No clock in and clock out too as we measure by results, not hours!

Regular Team Activities

Join us every week for a session of frisbee, futsal and badminton. Did we also mention LAN parties?

Medical, Insurance, Optical & Dental

Enjoy hassle-free benefits with HealthMetrics - the fastest growing healthcare solution that has root with us. We have got you covered!

Growth & Personal Development

We give feedback frequently and readily, so everyone can grow and be better off overall.


Additional Info

Company Activity

Last active - few days ago

Experience Level

1 - 7 Years of Experience

Job Specialisation

Software Development & QA / Testing


Company Profile

InfinitiLab Sdn. Bhd.-logo-image

InfinitiLab Sdn. Bhd.

InfinitiLab was founded in 2011 by a group of award-winning developers with a mission to become a leading Malaysian AI company. 

Our main line of business is customised software solutions. While developing cutting-edge software solutions for businesses, we are also inventing data analytics and AI products that cater to the evolving needs of the market.

We have a track record of working on several challenging projects with companies from startups, enterprise-level organisations to Fortune Global 500 companies. 

A delighted customer is our pride and joy. We are committed to delivering high-quality software solutions and making a difference through our work. 


company-logo-image

Senior Solutions Consultant

InfinitiLab Sdn. Bhd.

Undisclosed

One City, Subang USJ

Full-Time

This job is no longer available