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Support Consultant

IFCA MSC Berhad
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RM 4000 - RM 5000

Petaling Jaya

Full-Time

Job Description

  • Support the customers on reported issues via Support Team's email or Support Team's hotline
  • Participate in the agile scrum process to follow up the case progress
  • Troubleshooting of reported issues, including functional investigation and database level investigation
  • Documentation on all relevant support tips, installation steps and/or deployment steps
  • Compile the issues list that you need to learn more


Job Requirements

  • Bachelor Degree in computer science or related fileds, or related proven experience
  • Candidate should have up to 4 years of product support experience in any web application product using MySQL or Microsoft SQL Server database (or elevant RDBMS)
  • Self-discipline and excellent time management skill are required.
  • Timely support on daily operations
  • Passion to get involved in a dynamic business environment
  • Excellent stress handling and positive thinking


Company Benefits

Work Life Balance

We work hard and we play even harder!

We pay for performance

Performance culture. Dynamic performance review, you perform outstandingly we will recognize you for what you have achieved.

Medical Insurance

Outpatient and inpatient coverage


Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

General IT


Company Profile

IFCA MSC Berhad-logo-image

IFCA MSC Berhad

A transformation powered by amazing people and ideas

IFCA MSC Berhad was founded in 1987 and we have been listed on the Malaysian Exchange of Securities Dealing and Automated Quotation Berhad (MESDAQ) on Bursa Malaysia since 2003.

IFCA has been the solution of choice for large successful developers and growing businesses in the property sector over the last 30 years. We have proven time and again that we understand the industry and we continue to grow exponentially. Nothing beats time-proven partners in business.

A pioneer of dynamic technology, the company is experiencing rapid growth. We are seeking dynamic individuals who are creative, positive-minded and innovative to be part of the IFCA family. 

company-logo-image

Support Consultant

IFCA MSC Berhad

RM 4000 - RM 5000

Petaling Jaya

Full-Time

This job is no longer available