- Fast Pace and Aggressive Expansion
- Opportunity to work with global team
Operations and admin
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G-Tower, Ampang Park, Kuala Lumpur
About The Job
- Provide quality services to customers and answer customers’ inquiries via live chats, phones & email
- Familiar with all the company’s products and promotions, quickly solve problems for customers
- Record and update customer data and other relevant information
- Address customer feedback as well as complaints professionally
- Ad-hoc task as assigned by Superior
- Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent
- 1-2 years working experience, prefer in customer service or financial industry
- Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
- Good command of Mandarin & English typing due to business nature needed.
- Good command in reading and written English
- Cheerful, service-oriented with excellent communication and interpersonal skills
- Accepetable on rotate morning, night and midnight shift (24/7) - Working shift is from Monday to Friday.
- 1-2 年客户服务或金融行业相关的工作经验
PASSIONATE, ENERGETIC, YOUNG
Hytech is a technology-centered, service-oriented global multi-products online trading service provider. We have representative offices or service centers in Australia, Spain, Malaysia, Seychelles, Canada and Cyprus. We are provides global traders with more than 200 types trading products in currencies, metals, commodities, indices, shares and cryptocurrencies.
We are provides multilingual and full range of professional services to more than 120 countries and regions in Oceania, Europe, Asia, Africa and North America. In the spirit of sincere and consistent service philosophy, we provide traders with better market quotes and trade execution. We continue to refine our technology and strive to provide the best trading environment for our clients.